Patient Services Coordinator

2 weeks ago


GondrecourtleChâteau, Grand Est, United States RAYUS Radiology Full time

Join Our Team at RAYUS Radiology

RAYUS Radiology is seeking a dedicated Patient Services Coordinator to enhance our patient experience. In this role, you will be pivotal in delivering exceptional service to patients and healthcare professionals.

Key Responsibilities:

  1. Patient Registration (55%):
    You will warmly welcome and check-in patients for imaging services, ensuring accurate demographic data is collected and payment plans are processed efficiently. Your role includes:
  • Answering phone calls with professionalism and friendliness.
  • Facilitating communication between patients and technologists regarding exam statuses.
  • Maintaining a tidy front office environment, including organizing waiting areas and supplies.
  • Managing office supply inventory and patient information materials.
  • Conducting confirmation calls and providing necessary preparation instructions to patients.
  • Handling requests for reports and medical release forms.
Insurance Coordination (20%):
You will be responsible for verifying patient insurance details and ensuring all necessary authorizations are obtained. This includes:
  • Pre-certifying exams with insurance providers.
  • Utilizing knowledge of various insurance policies to facilitate patient care.
  • Managing release of information requests in accordance with company protocols.
Appointment Scheduling (20%):
Your organizational skills will shine as you coordinate patient appointments and related services. Responsibilities include:
  • Arranging transportation and accommodations for patients as needed.
  • Entering and confirming patient exam orders.
  • Scheduling referrals and ensuring all authorizations are in place.
  • Maintaining an accurate database of referring physicians.
Additional Duties (5%):
You may be assigned other tasks as necessary to support the team and enhance patient care.

This position offers a flexible schedule with varying hours throughout the week, contributing to a dynamic work environment.



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