Senior Care Services Coordinator
2 weeks ago
Bluestone Physician Services is dedicated to delivering outstanding outcomes by providing exceptional healthcare to individuals with complex, chronic conditions and disabilities.
Our innovative and comprehensive care model transcends traditional primary care services. Our multidisciplinary teams collaborate closely with patients, their families, and other healthcare professionals to ensure that care is preventative, proactive, and tailored to meet each individual's unique needs.
Our teams travel to patients residing in various community settings, including Assisted Living, Memory Care, and Group Home facilities across multiple states.
Position Summary:
We invite you to join our team as a Senior Care Services Coordinator. In this role, you will engage with the senior demographic, managing essential activities mandated by the Department of Human Services (DHS) and the Center for Medicare/Medicaid Services (CMS) for members living in community and assisted living environments.
This position allows for remote work, with regular travel within your local area to meet the needs of your members and community.
Work Schedule:
Full-time position with day shift hours, excluding evenings, weekends, and holidays. Standard hours are 8 AM to 5 PM from Monday to Thursday and 8 AM to 3 PM on Fridays.
Key Responsibilities:
As a Senior Care Services Coordinator, you will oversee member caseloads within your designated geographic area. Your responsibilities will include:
- Coordinating in-person visits
- Managing the Elderly Waiver program
- Conducting annual assessments, including Personal Care Assistance (PCA) evaluations for community members and customized living assessments for those in Assisted Living
- Reviewing current health needs, setting goals, and creating personalized care plans
- Connecting members with community and state resources and services
- Completing necessary documentation
- Collaborating with medical teams to ensure healthcare quality standards are met and utilizing management tools to achieve value-based objectives
- Supporting members during transitions of care and working with their care teams to ensure safe discharges and follow-up plans
Qualifications:
Education/Certification/Experience:
- Must possess a Minnesota Licensed Social Worker credential (new graduates are encouraged to apply) or a current Minnesota Registered Nurse license.
- Preferred: One or more years of experience in case management or care coordination within geriatric populations, including Home Care, Nursing Home, Transitional Care Units, or Assisted Living settings.
- A valid driver's license is required.
Knowledge/Skills/Abilities:
- Ability to work independently and manage a private, compliant home office environment.
- Strong creative problem-solving skills.
- Appreciation for working with diverse populations.
- Proven effective communication skills with strong verbal abilities.
- Excellent interpersonal and customer service skills.
- Compatibility with Bluestone's mission and operational philosophies.
- Proficiency in reading, writing, speaking, and understanding the English language.
Bluestone Benefits:
- Comprehensive Health Insurance
- Dental and Vision Insurance
- Company-paid Life Insurance
- Short and Long-term Disability coverage
- Health Savings Account (with employer contributions)
- Flexible Spending Account (FSA)
- Retirement plan with 4% matching contributions
- Paid holidays and Paid Time Off (PTO)
- Mileage reimbursement for field employees
- Company-provided cell phone, laptop, and scrubs
- Regular business hours
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