Patient Care Scheduling Coordinator

2 weeks ago


GondrecourtleChâteau, Grand Est, United States Allina Health Full time
Job Openings: 1

Department: AHCI PBC
Shift: Day

Shift Length: 8 hours
Hours Per Week: 24

Union Status: Non-Union

Weekend Work: None

Position Overview:
This role is vital in maintaining the systems that support patient care operations. The individual will be responsible for scheduling and coordinating various appointments, procedures, and tests, while also managing and communicating department and provider schedules to ensure smooth clinical operations and an exceptional patient experience.

Key Position Highlights:
- Part-time role with the opportunity to cover additional shifts.
- Supports the Imaging Department of the AHCI Piper Breast Center.
- Operational hours are Monday to Friday, 7:30 AM - 5 PM, with weekends and holidays off.
- Previous experience in scheduling for diagnostic imaging or within a breast center is advantageous.

Core Responsibilities:
  1. Appointment Scheduling:
    Efficiently schedules and/or reschedules patient appointments, procedures, diagnostic tests, and surgeries across multiple providers. Responsible for entering scheduling details into the electronic medical record.
  2. Insurance Verification:
    Verifies insurance details and secures prior authorizations as necessary, with potential patient registration duties.
  3. Administrative Support:
    May include reception duties, patient check-in, and managing telephone communications. Responsible for maintaining the lobby area and ensuring completeness of patient documentation.
  4. Record Management:
    Organizes and maintains department records, manuals, and patient education materials, ensuring compliance with regulatory standards.
  5. Chart Preparation:
    Analyzes patient records to identify necessary outside documents, reviews consent forms, and manages the acquisition of records.
  6. Additional Duties:
    May assist with training materials for staff and support physicians with various administrative tasks.

Qualifications:
- Minimum age of 18 with relevant education or experience to meet functional competencies.
- High school diploma or GED preferred; post-secondary education in a medical field is a plus.
- 2 to 5 years of experience in a medical office setting, focusing on administrative support, scheduling, and customer service.
- Proficiency in Microsoft Suite and electronic medical records is preferred.

Physical Requirements:
Primarily sedentary work with occasional lifting of up to 10 lbs.

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