Senior Vice President, Client Relations
2 weeks ago
At The Ladders, we pride ourselves on being more than just a financial services provider; we are dedicated partners committed to guiding our clients through the complexities of wealth management. With a legacy of excellence, we focus on delivering tailored financial strategies that cater to the unique needs of ultra-high-net-worth individuals and their families.
As a key member of our leadership team, the selected candidate will play a pivotal role in enhancing the visibility of our personalized service model both regionally and nationally. We seek a seasoned professional with a robust background in relationship management and business development, who embodies our values of performance, accountability, and client-centric service.
Key Responsibilities
- Engage extensively with clients, leveraging a comprehensive understanding of trust and fiduciary account management, including areas such as finance, real estate, and estate planning.
- Develop and implement strategies to attract new business, utilizing a strong network of legal and financial professionals.
- Collaborate closely with various departments to ensure seamless service delivery and effective communication regarding client matters.
- Supervise account management processes, including account openings, asset transfers, and client correspondence.
- Participate in client meetings alongside investment officers to provide holistic service.
- Coordinate with investment and tax departments to facilitate client reviews and ensure compliance with regulatory requirements.
- Contribute to internal committees focused on enhancing client services and marketing initiatives.
- Deliver exceptional personal service to clients, addressing their needs and concerns promptly.
Qualifications
- Bachelor's degree from an accredited institution is required.
- Professional certifications such as CTFA, CFP, CFA, or CPA are mandatory.
- A minimum of six years of experience in a similar role with a proven track record in business development is essential.
- Strong interpersonal skills with a focus on client service and relationship building.
- High integrity, strong work ethic, and meticulous attention to detail are critical.
Compensation
We offer a competitive salary structure, performance-based bonuses, and a comprehensive benefits package, including health, dental, vision, and retirement plans.
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