Client Relationship Manager
2 weeks ago
POSITION OVERVIEW
The Customer Success Specialist will act as a vital liaison for clients seeking assistance with our products and services. The preferred candidate will be bilingual in Spanish and possess outstanding communication and organizational abilities, alongside the capacity to handle multiple responsibilities effectively. Occasional travel may be required to support onboarding or troubleshooting efforts. You will exemplify exceptional customer service and have a knack for sales to enhance client engagement and generate additional revenue.
ABOUT ATM UNIVERSAL PROCESSORS
ATM Universal Processors is a comprehensive ATM service provider. We have rapidly established ourselves as a leading ISO in the industry through our diverse offerings and ATM installation solutions that cater to our clients' needs. Our goal is to deliver convenience and unwavering support, enabling consumers to access their funds effortlessly.
KEY RESPONSIBILITIES
- Oversee client communications following sales to guarantee a smooth onboarding experience
- Conduct introductory calls with all purchasers to review software and logistics for subsequent steps
- Act as the primary contact for client inquiries or issues
- Coordinate maintenance activities for ATMs, including scheduling service appointments, following up on repairs, and keeping precise records of maintenance tasks
- Monitor and manage inventory levels of ATM supplies to ensure sufficient stock availability
- Ensure accurate and timely data entry into relevant systems, databases, and spreadsheets
- Assist the Accounts Receivable department with organizing and maintaining financial records
- Process client banking documentation and ensure compliance
- Develop and implement streamlined processes to minimize bottlenecks
- Foster relationships and trust with clients through open and engaging communication
- Address customer complaints, provide suitable solutions and alternatives, and follow up to confirm resolution
REQUIRED SKILLS
- Proven experience in de-escalating client situations while upholding the positive reputation of the ATM Universal Processors brand
- Adept at overcoming sales objections and articulating the value of ATM Universal Processors services
- Extensive experience with Microsoft Office Suite
- Ability to maintain a high level of professional communication via phone or email when interacting with clients
- Possess a foundational understanding of financial concepts to effectively collaborate with the Accounting team regarding payment arrangements
- Intermediate financial literacy is essential
- Comfortable handling confidential information
- Exceptional attention to detail and capacity to follow directions
EDUCATIONAL BACKGROUND AND EXPERIENCE
- A minimum of 2 years' experience in a customer service role within a professional setting
- Bilingual in Spanish is highly preferred
PHYSICAL DEMANDS
- Extended periods of sitting at a desk and working on a computer
COMMITMENT TO DIVERSITY
As an equal opportunity employer, ATM Universal Processors is dedicated to addressing the needs of a diverse workforce. We recognize that a varied staff, reflecting our community, is a crucial and valued component of a successful and ethical business. We prioritize hiring local talent at all levels, regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively promote inclusion in all forms within our organization and in our interactions with clients, candidates, and partners.
Job Type: Full-time
Compensation: $50,000 - $60,000 annually
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Schedule:
- Monday to Friday
Experience Required:
- Sales: 2 years (Required)
Language Proficiency:
- Spanish & English (Required)
Work Location: In-person
-
Client Relationship Manager
1 week ago
Fort Lauderdale, Florida, United States Ryze Agency Full timeExciting Career OpportunityWe are seeking a skilled and knowledgeable Client Relationship Manager to join our team at Ryze Agency, a vibrant and fast-evolving advertising firm. In this role, you will be responsible for managing and enhancing pivotal client relationships, generating new business prospects, and ensuring the effective execution of high-quality...
-
Client Relationship Manager
1 week ago
Fort Lauderdale, Florida, United States MSH Full timeClient Engagement Specialist (Recruitment Account Manager)About MSH International:MSH International is a premier global talent solutions provider with a strong presence in multiple cities. Our expertise in consultative recruiting and talent acquisition enables organizations worldwide to align their workforce strategies with overarching business goals....
-
Client Relationship Manager
1 week ago
Fort Lauderdale, Florida, United States MSH Full timeClient Engagement SpecialistHybrid Work EnvironmentCompany Overview:MSH International is a premier global talent solutions provider, with a headquarters in Fort Lauderdale, FL, and additional offices in key cities across the United States and internationally. Our expertise in consultative recruiting and talent acquisition empowers clients worldwide to align...
-
Client Relationship Manager
1 week ago
Fort Lauderdale, Florida, United States MSH Full timeClient Engagement Manager (Talent Acquisition Specialist)Location: HybridCompany Overview:MSH International is a premier global talent solutions provider based in Fort Lauderdale, FL, with additional offices in major cities across the United States and internationally. Our expertise in consultative recruiting and talent acquisition enables organizations...
-
Client Relationship Manager
1 week ago
Fort Lauderdale, Florida, United States MSH Full timeClient Services Manager (Recruitment Account Manager)About MSH International:MSH International is a premier global talent solutions provider, dedicated to aligning workforce strategies with business goals. With a presence in multiple cities, we specialize in consultative recruiting and talent acquisition services that empower organizations to optimize their...
-
Client Relationship Manager
1 week ago
Fort Lauderdale, Florida, United States Global Environmental and Industrial Response LLC Full timeJob OverviewGlobal Environmental & Industrial Response (GEIR) is seeking a dedicated Account Manager to oversee and enhance the quality standards of our services while ensuring client satisfaction. This role is pivotal in cultivating and maintaining client relationships, identifying new business prospects, and guaranteeing the effective delivery of our...
-
Client Relationship Manager
2 weeks ago
Fort Lauderdale, Florida, United States Global Environmental and Industrial Response LLC Full timeJob OverviewPosition: Account ManagerCompany: Global Environmental & Industrial Response LLCSalary: CompetitiveRole SummaryAs an Account Manager, you will play a pivotal role in ensuring that the quality benchmarks of our organization align with the expectations of our clients. This position is focused on cultivating and maintaining robust client...
-
Client Relationship Manager
2 weeks ago
Fort Lauderdale, Florida, United States MSH Full timeClient Engagement Specialist (Recruitment Account Manager)About MSH International:MSH International is a premier global talent solutions provider, renowned for its consultative approach to recruitment and talent acquisition. With a commitment to aligning workforce strategies with business objectives, we serve clients worldwide from our headquarters in Fort...
-
Client Relationship Manager
2 weeks ago
Fort Lauderdale, Florida, United States Global Environmental and Industrial Response LLC Full timeJob OverviewGlobal Environmental & Industrial Response (GEIR) is seeking a dedicated Account Manager to oversee and enhance client satisfaction while ensuring adherence to our quality standards. This role involves cultivating and maintaining client relationships, recognizing opportunities for growth, and guaranteeing the effective delivery of our...
-
Client Relationship Manager
2 weeks ago
Fort Lauderdale, Florida, United States Empire Business Suite Full timeJob OverviewPosition Title: Business Account ManagerCompany Profile:Empire Business Suite is a premier provider of merchant services, dedicated to delivering customized payment solutions for enterprises of all sizes. Our focus on innovation and client satisfaction has established us as a reliable ally in the payments sector.Role Summary:As a B2B Account...
-
Client Relationship Manager
1 week ago
Fort Lauderdale, Florida, United States Empire Business Suite Full timeJob OverviewPosition Title: Business Account ManagerCompany Overview:Empire Business Suite is a premier provider of merchant services, dedicated to delivering customized payment solutions for enterprises of all sizes. Our focus on innovation and exceptional customer service has established us as a reliable partner in the payments sector.Role Summary:As a B2B...
-
Client Relationship Manager
2 weeks ago
Fort Lauderdale, Florida, United States Empire Business Suite Full timeJob OverviewPosition Title: Business Account ManagerCompany Overview:Empire Business Suite is a premier provider of merchant services, dedicated to delivering customized payment solutions tailored to businesses of all sizes. Our focus on innovation and exceptional customer service has established us as a reliable partner in the payments sector.Role...
-
Client Relationship Manager
1 week ago
Fort Lauderdale, Florida, United States MSH Full timeClient Services Manager (Recruitment Account Manager)Location: HybridAbout MSH International:MSH International is a premier global talent solutions provider, with a mission to align talent acquisition with business goals. With a strong presence in multiple cities, we specialize in consultative recruiting services that enhance the overall client...
-
Client Relationship Manager
1 week ago
Fort Lauderdale, Florida, United States Rent For Event LLC, Florida Full timePosition OverviewThe Account Manager plays a crucial role in fostering client relationships and driving sales performance. This position involves engaging with clients through various communication channels and ensuring that their requirements are met effectively.Key Responsibilities:Achieving sales targets and monitoring performance metrics.Maintaining...
-
Client Relationship Manager
1 week ago
Fort Lauderdale, Florida, United States ATM Universal Processors Full timePOSITION OVERVIEWThe Customer Success Specialist will act as a vital liaison for clients who have inquiries or concerns regarding our services. The preferred candidate will be bilingual in Spanish and demonstrate exceptional communication and organizational abilities, alongside the capacity to handle various tasks effectively. Occasional travel may be...
-
Client Relationship Wealth Manager
2 weeks ago
Fort Lauderdale, Florida, United States CFA Institute Full timeJob Overview: Wealth Management ConsultantIf you are looking to focus on nurturing client relationships and developing intricate financial strategies rather than seeking new clients, consider joining a leading firm in the financial sector. CFA Institute offers a unique business model with an established client portfolio and strong institutional partnerships...
-
Client Relationship Manager
5 days ago
Fort Lauderdale, Florida, United States Seacoast Bank Full timeJob SummaryThis position is responsible for increasing branch assets, deposits, customer base, and revenue by building rapport with new and existing customers to understand their current and future financial needs, and match Seacoast Bank's products and services to those needs. The Client Advisor will also function as a bank Teller, processing transactions...
-
Client Relationship Specialist
2 weeks ago
Fort Lauderdale, Florida, United States Citigroup Inc Full timeJob OverviewThe Client Service Associate (CSA) plays a pivotal role in managing Know Your Customer (KYC) protocols, ensuring compliance with established processes and regulations. The CSA is responsible for developing comprehensive KYC profiles for clients within Citi's systems, facilitating the initiation of client relationships and account openings.The CSA...
-
Senior Client Relationship Banker
1 week ago
Fort Lauderdale, Florida, United States Truist Full timeJob Title: Premier Banker Relationship Manager at Truist Financial CorporationJob Overview:As a Premier Banker Relationship Manager, you will play a crucial role in managing a dedicated portfolio of affluent clients, ensuring they receive exceptional and tailored financial services.Key Responsibilities:Act as the main point of contact for a select group of...
-
Client Relationship Manager
2 weeks ago
Fort Lauderdale, Florida, United States Stretch Zone - 1050 Full timeJob OverviewAs a pivotal member of the Stretch Zone Franchising team, the Account Manager plays a crucial role in the expansion of our innovative health and wellness services. This position is integral to the successful launch of new studios across the nation.Key Responsibilities:Implementing a structured and effective process to facilitate new studio...