On-Site Compliance Specialist

2 weeks ago


Marlborough, Massachusetts, United States Haws Water Systems Full time
Job Overview

At Haws Water Systems, we are committed to fostering a work culture that values dedication and teamwork. We are seeking enthusiastic individuals who are ready to contribute positively to our mission. Our Service Team plays a crucial role in our success, leveraging their skills in support and process enhancement to provide exceptional service to our clients.

As a prominent division of Haws Corporation, we specialize in delivering on-site technical product support across various sectors in the United States. Our focus is on providing unparalleled service quality through our expertise in product and compliance, and we are looking for driven and passionate professionals to join our efforts. You will have the opportunity to take an active role in promoting collaborative success within our team.

Founded in 1906, Haws is a family-owned enterprise with its headquarters and manufacturing facilities located in Northern Nevada. We are recognized leaders in emergency response and hydration equipment solutions.

If you are results-oriented, a team player, and committed to delivering high-quality work, we encourage you to consider this opportunity.

What We Provide:

  • Opportunities for Career Advancement
  • Flexible Time Off
  • Employee Recognition Programs
  • Overtime Availability
  • Mental and Physical Wellness Initiatives
  • Comprehensive Medical, Dental, and Vision Benefits
  • 401(K) with Employer Matching
  • Disability and Life Insurance
  • Tuition Reimbursement
  • Charity Matching Program

Key Responsibilities:

  • Deliver on-site services and technical support at customer locations, including routine inspections and maintenance.
  • Conduct compliance inspections in accordance with industry standards.
  • Build and maintain strong customer relationships to foster growth.
  • Perform service activities and address customer needs effectively.

Additional Duties:

  • Oversee the installation of equipment per specifications.
  • Test and ensure equipment functionality and efficiency.
  • Provide training to customers on equipment operation and maintenance.
  • Schedule and execute preventative maintenance as required.
  • Identify and resolve equipment issues, coordinating with engineering when necessary.
  • Generate inspection reports for customers detailing services performed.
  • Adhere to OSHA safety practices while working.

Qualifications:

To excel in this role, candidates should possess the following:

  • AS degree or completion of trade school; equivalent experience is also acceptable.
  • Familiarity with ANSI and OSHA standards is advantageous.

Desired Attributes:

  • Strong work ethic and self-motivation.
  • Punctuality and reliability.
  • Detail-oriented with excellent manual dexterity.
  • Strong customer service skills.

Communication Skills:

Ability to effectively communicate across various organizational levels, build positive relationships, and respond to inquiries from clients and engineers. Proficiency in reading and interpreting technical manuals is essential.

Reasoning Skills:

Ability to apply logical thinking to practical problems and interpret a variety of instructions in different formats.

Physical Requirements:

This position requires the ability to:

  • Remain stationary for extended periods.
  • Operate a computer for significant durations.
  • Carry and transport objects weighing up to 25 pounds.
  • Utilize hands for various tasks and controls.

Work Environment:

The role involves working in office settings, as well as in hazardous and diverse environments at customer sites.

This job description may be updated as necessary.

Shift Type: Day Shift

Salary Information: $25 - $25 / hr



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