Senior On-Site Support Specialist
2 weeks ago
Position Overview:
The Senior On-Site Service Specialist plays a crucial role in delivering operational support across various functions. This position involves the management of high-volume duplication equipment and related tasks, ensuring seamless document imaging and mail management processes.
Key Responsibilities:
- Operate and maintain high-capacity copying and document imaging equipment.
- Manage mail systems, including sorting, distributing, and handling incoming and outgoing correspondence.
- Generate comprehensive reports for digital printing and imaging systems.
- Facilitate the shipping and receiving of products and supplies, ensuring accurate handling of mail and faxes.
- Provide maintenance and repair services for on-site equipment.
- Assist with various tasks including bindery, quality control, and reception duties as needed.
- Support building operations through meeting setups and light maintenance tasks.
Reporting Structure:
This role reports directly to the Site Manager or designated supervisory personnel, ensuring alignment with site operations.
Operational Duties:
- Run high-volume copy machines and perform finishing work.
- Utilize document imaging systems and related software effectively.
- Ensure convenience copiers are functioning optimally through regular inspections.
- Maintain accurate records for management reporting and inventory control.
- Coordinate service calls and respond to customer inquiries regarding job requests.
- Deliver completed jobs to specified locations as required.
Qualifications:
- High school diploma or GED, with 1-2 years of relevant experience preferred.
- Proficiency in using office machines and technical equipment.
- Strong organizational skills and ability to prioritize tasks effectively.
Working Conditions:
This position typically operates within an office environment, requiring physical activity such as standing, walking, and lifting items up to 55 lbs. Regular use of office equipment and adherence to safety protocols is essential.
Equal Opportunity Employer:
Rose International is committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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