Senior On-Site Support Specialist

2 weeks ago


Marlborough, Massachusetts, United States Rose International Full time

Position Overview:

The Senior On-Site Service Specialist is responsible for delivering comprehensive operational support across various functions. This role involves managing high-volume duplicating and imaging equipment, ensuring seamless document processing and mail management.

Key Responsibilities:

  • Operate and maintain high-capacity duplicating and document imaging systems.
  • Generate detailed reports for digital printing and imaging services.
  • Oversee the shipping and receiving of products and supplies, ensuring accurate sorting and distribution of mail and faxes.
  • Perform maintenance and repairs on customer site equipment to ensure optimal functionality.
  • Assist with bindery, quality control, and final checks, along with general housekeeping and file services.
  • Support building operations by setting up meeting spaces and performing light maintenance tasks.
  • Provide exceptional customer service and act as a point of contact for service inquiries.

Daily Duties:

  • Run high-volume copy machines and manage binding and finishing tasks.
  • Utilize document imaging software and handle files according to established protocols.
  • Conduct daily inspections of convenience copiers to ensure operational efficiency.
  • Maintain accurate records for management reporting and inventory of supplies.
  • Coordinate service calls and respond to customer inquiries regarding job statuses.
  • Deliver completed projects to designated locations as required.

Qualifications:

  • High school diploma or GED with 1-2 years of relevant experience.
  • Proficiency in operating office machines and technical equipment.
  • Strong organizational skills with the ability to prioritize tasks effectively.

Working Conditions:

This position typically operates in an office environment with standard lighting and temperature. Physical demands may include standing, walking, and lifting items up to 55 lbs. Regular interaction with various office equipment is required.

Equal Opportunity Employer:

Rose International is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.



  • Marlborough, Massachusetts, United States Rose International Full time

    Position Overview:The Senior On-Site Service Specialist plays a crucial role in delivering operational support across various functions. This position involves the management of high-volume duplication equipment and related tasks, ensuring seamless document imaging and mail management processes.Key Responsibilities:Operate and maintain high-capacity copying...


  • Marlborough, Massachusetts, United States Rose International Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior On-Site Service Specialist to join our team at Rose International. As a key member of our service delivery team, you will be responsible for providing exceptional service to our clients, ensuring the smooth operation of our equipment, and maintaining a high level of customer satisfaction.Key...


  • Marlborough, Massachusetts, United States Rose International Full time

    Position Overview:The Senior On-Site Service Specialist is responsible for providing essential operational functions across various service areas. This role involves the management of high-volume duplicating and document imaging equipment, ensuring efficient workflow and quality output.Key Responsibilities:Operate and maintain high-capacity duplicating...


  • Marlborough, Massachusetts, United States Rose International Full time

    Position Overview:The Senior On-Site Service Specialist is responsible for delivering comprehensive operational support across various service areas. This role involves managing high-volume duplicating and document imaging equipment, ensuring optimal performance and quality.Key Responsibilities:Operate and maintain high-capacity duplicating and document...


  • Marlborough, Massachusetts, United States Advanced Disaster Recovery Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Mitigation Specialist to join our team at Advanced Disaster Recovery. As a key member of our disaster recovery team, you will be responsible for delivering exceptional services to our clients and referral partners on large and complex commercial projects.Key ResponsibilitiesSecure all required...


  • Marlborough, Massachusetts, United States Rose International Full time

    Position Overview:The Senior On-Site Service Specialist plays a crucial role in managing various operational functions within the organization. This position is responsible for the efficient operation of high-volume duplicating and document imaging equipment, ensuring that all associated tasks are performed with precision and quality.Key...


  • Marlborough, Massachusetts, United States Rose International Full time

    Position Overview:The Senior On-Site Service Specialist is responsible for delivering operational support across various domains, including:Managing high-capacity duplicating machinery and executing related copying functions.Operating advanced document imaging systems and associated software.Handling high-volume mail management systems efficiently.Generating...


  • Marlborough, Massachusetts, United States Desktop & Depot Support Full time

    Job Description**Job Summary**We are seeking a highly motivated and career-driven individual to join our team as a Desktop Support Specialist in Marlborough, Massachusetts. As a key member of our Virtual Service Operations team, you will be responsible for providing top-notch workstation software break-fix support, IMAC services, and other related duties.Key...


  • Marlborough, Massachusetts, United States Ricoh Full time

    Job OverviewPosition Summary:The ideal candidate will possess a background in print production, with familiarity in MS Office and Adobe applications being advantageous. This role demands adaptability in a dynamic environment where daily priorities may shift.Key Responsibilities:Manage operations in various capacities, including the operation of high-volume...


  • Marlborough, Massachusetts, United States Ricoh Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented **On-Site Service Specialist** to join our team at Ricoh. As a key member of our operations team, you will be responsible for providing exceptional service to our clients, ensuring the smooth operation of our equipment, and maintaining a high level of customer satisfaction.Key...


  • Marlborough, Massachusetts, United States Advanced Disaster Recovery Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Restoration Specialist to join our team at Advanced Disaster Recovery. As a key member of our mitigation team, you will be responsible for delivering exceptional services to our clients and referral partners on large and complex commercial projects.Key ResponsibilitiesSecure all required...


  • Marlborough, Massachusetts, United States Cynet Systems Full time

    Job OverviewWe are seeking a Facilities Reception and Support Specialist to join our team at Cynet Systems.Position Title: Facilities Reception and Support SpecialistLocation: Marlborough, MAEmployment Type: ContractCompensation: $16.50/hr - $21.50/hrKey Responsibilities:Reception Duties:Manage moderate phone traffic and minimal in-person inquiries.Handle...


  • Marlborough, Massachusetts, United States Ricoh Full time

    Job OverviewPosition Summary:The ideal candidate will possess a background in print production, with a preference for experience in related fields. Familiarity with MS Office and Adobe applications is advantageous.This role requires adaptability in a dynamic work environment where priorities may shift throughout the day. Strong communication skills are...


  • Marlborough, Massachusetts, United States Haws Water Systems Full time

    Job OverviewAt Haws Water Systems, we are committed to fostering a work culture that values dedication and teamwork. We are seeking enthusiastic individuals who are ready to contribute positively to our mission. Our Service Team plays a crucial role in our success, leveraging their skills in support and process enhancement to provide exceptional service to...


  • Marlborough, Massachusetts, United States Marlborough Public Schools Full time

    Position Title: Vocational Support Specialist Work Year: Compensation: Hourly rate as per the applicable contract Reporting Structure: Reports directly to the principal and through them to the Director of Student Services or their designated representative, which may include the Education Team Leader or Program Teacher. Job Responsibilities: Assist special...


  • Marlborough, Massachusetts, United States OneShield Full time

    About OneShield OneShield is a pioneering provider of essential software solutions that has been catering to Property & Casualty insurance carriers for over two decades. Our cloud-deployed portfolio includes standalone, subscription, and SaaS products that encompass enterprise-level policy management, billing, claims, rating, and analytics. With a...


  • Marlborough, Massachusetts, United States BCForward Full time

    Job DescriptionBCforward is currently seeking a dedicated Office Support Specialist.Position Title: Office Support SpecialistLocation: OnsiteJob Type: FULL TIME, CONTRACT, ONSITEPay Range: [$16/hr] – [$21/hr]Shift: Monday to FridayKey Skills Required:Telephone ManagementCustomer Service ExpertiseReception DutiesMail HandlingEffective CommunicationData...


  • Marlborough, Massachusetts, United States BJ's Wholesale Club Full time

    Position Overview:The Senior SAP Security Specialist will be responsible for architecting and implementing security roles and authorizations, ensuring adherence to compliance standards, security protocols, and regulatory requirements. This role encompasses troubleshooting access challenges, managing security requests, incidents, and modifications across a...


  • Marlborough, Massachusetts, United States State of Connecticut Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Office Support Specialist to join our team at the State of Connecticut. As an Office Support Specialist, you will provide administrative support to our staff, ensuring the smooth operation of our office.Key ResponsibilitiesProvide exceptional customer service to internal and external...


  • Marlborough, Massachusetts, United States BJ's Wholesale Club Full time

    Position Overview:The Senior SAP Security Specialist is responsible for the strategic design and implementation of security roles and authorizations within the SAP environment, ensuring adherence to compliance standards and security protocols. This role encompasses the resolution of access-related challenges, management of security requests, and oversight of...