Customer Service Specialist
2 weeks ago
At Endeavor Exteriors, we are seeking a dedicated Customer Service Specialist to manage a significant volume of incoming and outgoing communications. The ideal candidate will quickly adapt to various scenarios, utilizing scripts effectively while addressing customer inquiries. This role is essential in providing support, insights, and guidance for purchases, ensuring customer satisfaction as the representative of our brand.
Key Responsibilities
- Manage a high volume of inbound and outbound communications efficiently.
- Utilize communication scripts while demonstrating knowledge of the company's offerings.
- Assess customer needs, investigate issues, resolve complaints, and deliver effective solutions.
- Maintain responsibility for calls throughout the entire process, including follow-ups with the escalation team.
- Propose enhancements for systems and processes to improve operational efficiency.
Compensation: $60,000 - $80,000 annually
Incentives: $45,000 base salary with potential bonuses
Additional Responsibilities:
- Memorize and apply scripts for products and services during customer interactions.
- Foster positive relationships by exceeding customer service expectations, ensuring all inquiries, cancellations, and confirmations are managed effectively.
- Identify sales opportunities and promote the company's product range, including upselling when appropriate.
- Achieve daily performance targets related to service quality and productivity.
- Utilize data and insights from customer interactions to recommend process improvements.
Qualifications:
- High school diploma or equivalent required.
- Prior experience in a customer support or call center environment is preferred.
- Excellent active listening and verbal communication skills.
- Strong problem-solving abilities.
- Capability to multitask and manage time efficiently.
- Experience in conflict resolution is a plus.
- Sales experience is advantageous.
About Endeavor Exteriors
Endeavor Exteriors is a leader in the residential and commercial exterior restoration sector. Our offerings include windows, doors, siding, trim, and roofing, all supported by a double lifetime guarantee. Our team comprises seasoned professionals with over a century of collective experience. We are committed to transforming the exterior restoration industry and providing exceptional customer experiences.
Company Accolades:
- A+ Rating from the Better Business Bureau
- GAF Master Elite Certification
- Member of the Colorado Roofing Association
- Home Advisor Screened and Approved
- Home Advisor Elite Service Recognition
- Energy Star Award Winner: 2023 Partner of the Year - Sustained Excellence
-
Customer Success Specialist
2 weeks ago
Denver, Colorado, United States Customer Labs Full timeAbout the Role:We are seeking a dedicated Customer Success Specialist to join our team at Customer Labs. This position is focused on providing exceptional support to our clients across Central and South America.Key Responsibilities:1. Monitor and Address Customer Inquiries: Actively track customer feedback and requests, ensuring effective communication with...
-
Customer Service Representative
4 days ago
Denver, Colorado, United States G&S Service Inc Full timeCustomer Sales and Service Specialist RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales and Service Specialist at G&S Service Inc.Key Responsibilities:Process customer sales transactions efficiently and accuratelyEnsure store closing procedures are completed on timeMaintain a clean and organized store...
-
Customer Service Specialist
2 weeks ago
Denver, Colorado, United States A2z Builders Full timeJob DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are looking for a courteous, professional, and dependable Customer Service Specialist. In this position, you will handle both incoming and outgoing calls, engaging with clients to ascertain their requirements and deliver effective solutions that...
-
Customer Service Specialist
1 week ago
Denver, Colorado, United States Consulting Advantage Ltd Full timeJob OverviewWe are seeking enthusiastic and customer-focused individuals to fill the role of Customer Service Specialist at Consulting Advantage Ltd. This position is crucial in ensuring that our clients receive exceptional support and assistance.As a Customer Service Specialist, you will serve as the primary contact for our clients, addressing their...
-
Customer Service Specialist
1 week ago
Denver, Colorado, United States JAC Construction Services LLC Full timeJob OverviewJAC Construction Services LLC is a prominent firm in the construction industry, dedicated to delivering top-notch services across various sectors including commercial, residential, and industrial projects. We are in search of a Customer Service Specialist to enhance our customer interaction capabilities.Position Summary:As a Customer Service...
-
Customer Service Specialist
1 week ago
Denver, Colorado, United States JAC Construction Services LLC Full timeJob OverviewJAC Construction Services LLC is a prominent player in the construction industry, renowned for delivering top-notch services across various sectors including commercial, residential, and industrial projects. We are currently on the lookout for a Customer Service Specialist to enhance our dedicated team.Position Summary:As a Customer Service...
-
Customer Service Specialist
2 weeks ago
Denver, Colorado, United States Endeavor Exteriors Full timeJob OverviewEndeavor Exteriors is seeking a dedicated Customer Service Specialist to enhance our team, effectively managing a significant volume of both incoming and outgoing communications. The ideal candidate will be adept at learning quickly, retaining information, and adjusting responses as needed during customer interactions. This role is crucial in...
-
Customer Service Specialist
2 weeks ago
Denver, Colorado, United States Bright Bridge Group Full timePosition OverviewBright Bridge Group is seeking dedicated individuals to become part of our team as Customer Service Specialists.Key Responsibilities:Handle incoming calls from clients, providing assistance and resolving concerns with a positive attitude.Deliver comprehensive information regarding our offerings, services, and current promotions.Facilitate...
-
Customer Service Specialist
2 weeks ago
Denver, Colorado, United States Endeavor Exteriors Full timeJob OverviewAt Endeavor Exteriors, we are seeking a dedicated Customer Service Specialist to manage a significant volume of incoming and outgoing communications. The ideal candidate will demonstrate quick learning abilities, adeptly memorizing scripts and adjusting them as necessary during customer interactions. This role involves addressing a variety of...
-
Customer Service Specialist
2 weeks ago
Denver, Colorado, United States Endeavor Exteriors Full timeJob OverviewAt Endeavor Exteriors, we are seeking a dedicated Customer Service Specialist to effectively manage a significant volume of both incoming and outgoing communications. The ideal candidate will quickly grasp scripts and adjust them as necessary when challenges arise during interactions. This role involves addressing a range of essential support...
-
Automotive Service Technician
2 weeks ago
Denver, Colorado, United States European Specialist LLC Full timeJob OverviewPosition Summary: The Automotive Service Technician is responsible for diagnosing and repairing vehicles to ensure optimal performance and safety.Key Responsibilities:Diagnose necessary repairs and recommend additional services that benefit the customer.Perform maintenance and repairs on light-duty trucks and various automobiles.Maintain a valid...
-
Customer Service Specialist
1 week ago
Denver, Colorado, United States Consulting Advantage Ltd Full timePosition OverviewWe are seeking enthusiastic and customer-focused individuals to fill the role of Customer Service Specialist at Consulting Advantage Ltd. In this position, you will serve as the primary contact for our clients, addressing their inquiries, resolving challenges, and providing detailed information regarding our offerings.Key...
-
Customer Service Specialist
2 weeks ago
Denver, Colorado, United States Endeavor Exteriors Inc Full timeEndeavor Exteriors Inc is on the lookout for a dedicated individual to become part of our team as a Customer Service Specialist. The successful candidate will be adept at managing a high volume of both incoming and outgoing communications, demonstrating proficiency in memorizing and adapting scripts as necessary. Key responsibilities include assisting...
-
Healthcare Customer Service Specialist
1 week ago
Denver, Colorado, United States SCL Health Full timeHealthcare Customer Service SpecialistWe are dedicated to supporting your journey as a Healthcare Customer Service Specialist.Your Role:As a vital member of our team, you will bring your energy, dedication, and compassion to your role. You thrive in a fast-paced environment, maintaining organization while ensuring a positive experience for our patients.About...
-
Customer Service Specialist
2 months ago
Denver, Colorado, United States EF Education First Full timeTraveler Support SpecialistJoin our team at EF Go Ahead Tours and embark on an exciting career as a Traveler Support Specialist (TSS). At EF Go Ahead Tours, we are dedicated to guiding individuals of all ages across the globe through meticulously planned group travel experiences. From young professionals to retirees, solo adventurers to families, and novice...
-
Healthcare Customer Service Specialist
1 week ago
Denver, Colorado, United States SCL Health Full timeHealthcare Customer Service SpecialistAt SCL Health, we are dedicated to providing exceptional care and support to our patients. As a Healthcare Customer Service Specialist, you will play a crucial role in ensuring a positive experience for our patients and their families.Your Role:In this position, you will be responsible for:Welcoming patients and managing...
-
Customer Service Coordinator
4 days ago
Denver, Colorado, United States Service Logic Full timeJob Summary:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Service Logic. As a key member of our customer service team, you will be responsible for coordinating service schedules, ensuring timely completion of maintenance and repairs, and providing exceptional customer service.Key...
-
Healthcare Customer Service Specialist
1 week ago
Denver, Colorado, United States SCL Health Full timeHealthcare Customer Service SpecialistAt SCL Health, we value your dedication and are committed to supporting your integration into our organization. As part of this commitment, we offer a sign-on bonus of up to $500.00 and a retention bonus of $500.00 when applicable.Your Role:As a Healthcare Customer Service Specialist, you will bring your energy,...
-
Bilingual Customer Service Specialist
2 weeks ago
Denver, Colorado, United States Randstad Full timeCompany Overview: Randstad is a premier staffing agency dedicated to connecting talented individuals with leading organizations. We pride ourselves on understanding the unique needs of both our clients and candidates.Position Summary: We are seeking a dedicated Bilingual Customer Service Specialist fluent in both English and Spanish to support our client, a...
-
Airport Customer Service Specialist
5 days ago
Denver, Colorado, United States Frontier Airlines Full timeAbout the RoleFrontier Airlines is seeking a highly organized and detail-oriented Airport Customer Service Specialist to join our team. As a key member of our customer service team, you will provide administrative support to ensure the smooth operation of our airport customer service functions.Key ResponsibilitiesProvide advanced administrative support to...