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Director of Human Resources

2 months ago


Washington, Washington, D.C., United States Surgo Health Full time
About the Role

We are seeking a highly skilled and experienced Director of People & Culture to join our team at Surgo Health. As a key member of our leadership team, you will be responsible for shaping the organization's culture, talent management strategies, and employee experience.

Key Responsibilities
  • Resource Strategy, Planning & Management:
    • Collaborate with senior leadership to align resource plans and HR initiatives with organizational goals
    • Develop and analyze key HR metrics to inform strategic decisions
    • Stay informed on HR trends and recommend policy and/or process changes
    • Lead employee engagement, performance management, and benefit programs
    • Ensure the company is compliant with current employment laws and regulations; ensure that the Employee Handbook is updated
    • Set and monitor the HR budget and expenditures
    • Maintain all required employee records in the payroll and other systems
    • Create and build institutional knowledge - the way we work, our philosophy around People & Culture.
  • Talent Recruitment & Retention:
    • Work with senior leaders to identify hiring needs and manage recruitment processes
    • Manage the onboarding and offboarding of employees
    • Provide coaching and mentorship to employees
    • Oversee the development and training needs of employees
    • Design and implement an annual performance review process and strategy
    • Promote high-quality work.
  • Employee Engagement and Culture:
    • Lead the direction, goals, and initiatives for fostering a collaborative and engaging workforce culture
    • Build relationships with employees to understand their challenges and celebrate their successes and in doing so, promote a positive and inclusive workplace culture
    • Lead externally in promoting Surgo Health as a Great Place to Work, at various forums, events, investor meetings, etc.
  • Benefits & Compensation:
    • Develop and implement HR compensation and benefit policies and processes
    • Administer compensation, insurance benefits, and other benefit programs
    • Collaborate with vendors and brokers on benefits design
    • Manage the annual benefits enrollment process in Fall.
About You
  • Bachelor's degree required; Master's degree a plus
  • 10+ years of experience in people and human resources industry
  • Start-up experience in Services and SaaS business
  • Knowledgeable of HR policies and procedures
  • Knowledgeable of global, federal, state, and local employment laws.
  • Experience with HR software systems and/or performance management systems
  • Strong communication and interpersonal skills; skilled at building relationships with all levels of the organization and with external stakeholders
  • Work experience that required both strategic thinking and quick-thinking problem-resolution
  • Excellent written and verbal communication skills
  • Proven ability to influence cross-functional teams without formal authority
What We Offer
  • Fantastic, fun and collaborative colleagues; opportunity to solve tough challenges in healthcare
  • Ability to be entrepreneurial and tremendous opportunities for growth
  • Public Benefit Corporation with an impact and equity mission
  • Competitive compensation and health benefits
  • Generous PTO, 10+ holidays
  • Highly competitive 401K
  • 3 months paid parental leave
  • Professional Development opportunities
Our Hiring Philosophy

We hire for passion and core competencies. We look for problem-solvers and lateral thinkers. We love it if you have done different things with your time. If you think you are ideal for this position, we encourage you to apply.