Senior Manager of Field Employee Relations

1 day ago


Costa Mesa, California, United States El Pollo Loco Full time
Job Summary

We are seeking a highly skilled and experienced Senior Manager of Field Employee Relations to join our team at El Pollo Loco. This role will be responsible for developing and implementing field employee relations programs and policies, providing value-add people/organizational/HR consulting, and promoting a positive and collaborative workplace culture.

Key Responsibilities
  • Conduct thorough investigations into employee complaints and concerns, and resolve routine and complex employee relations challenges in the field.
  • Participate in talent assessments and discussions, and assist Operations with talent management and leadership development initiatives, performance management, listening sessions, and core HR processes.
  • Develop and implement employee relations policies and procedures, ensuring company compliance with federal/state/local employment laws and regulations.
  • Provide guidance to employees on company policies and procedures, and facilitate effective communication between employees and management.
  • Analyze situations and make timely recommendations to alleviate risk and positively impact the business and employees.
Requirements
  • BA/BS degree in Human Resources Management or related field.
  • Minimum 7+ years Human Resource Generalist experience in a multi-state, multi-site role, preferably in the restaurant/retail/hotel industry.
  • Track record of growth within the HR discipline, including employee relations, performance management, and administration.
  • Possess and maintain a valid driver's license.
  • PHR/SPHR, SHRM-CP/SHRM-SCP, or relevant certifications, desired.
What We Offer

El Pollo Loco offers a competitive salary, benefits package, and opportunities for professional growth and development. If you are a motivated and experienced HR professional looking for a new challenge, please submit your application.



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