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Senior Hospitality Manager

2 months ago


Costa Mesa, California, United States Water Grill South Coast Plaza Full time

About the Role:

The Water Grill South Coast Plaza is seeking a highly skilled and experienced Senior Restaurant Manager to join our management team. As a Senior Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Oversee the daily operations of the restaurant, including ordering, purchasing, receiving, storage, and preparation of all food products.
  • Ensure exceptional customer service by managing guest relations, flow of business, and service standards.
  • Responsible for financial operations of the restaurant, including accuracy of safe, change orders, and bar banks, reconciliation of tips, coding invoices, and managing one operating account.
  • Responsible for all human resource-related activities, including forecasting the need for product based on inventory counts, writing schedules for at least one workgroup, and participating in creativity of developing incentive programs.
  • Ensure that all food products meet company recipe specifications for preparation and quality.
  • Recognition of crewmembers (coaching) and makes labor management decisions each shift.
  • Participates in interviews and selection of new crew.

Requirements:

  • At least 21 years of age.
  • Four years of experience as a Manager in any industry.
  • Two years of experience as a Manager in full-service, high-volume, restaurant.
  • College degree in a related field, i.e., business or hotel and restaurant management, preferred.
  • Flexible schedule required-able to work nights, weekends, and holidays.
  • Good longevity in current and past positions.
  • Ability to lift up to 40 lbs., 10-20 is typical.
  • Ability to carry up to 120 feet.
  • Ability to reach up to 6 feet, 4 is typical.
  • Ability to work off counter heights of 36 - 42 inches.
  • Ability to move through 24-inch aisles and spaces as small as 12 inches.

What We Offer:

  • Competitive Salary: $80,000 - $95,000 based on experience + realized bonus.
  • Paid Vacation and Sick Days.
  • Dining Discount for you and up to 5 guests.
  • 401k with a Match.
  • Education Reimbursement.
  • Medical insurance, Dental insurance, Vision insurance, Life insurance, and Pet Healthcare Savings Account.

About Us:

The Water Grill South Coast Plaza is a stable company with a proven track record of developing successful operators over the past 30 plus years. We offer a dynamic work environment, opportunities for career growth, and a commitment to excellence in customer service.