Customer Service Sales Specialist
2 weeks ago
U.S. Electrical Services, Inc. is the leading independent electrical wholesale distributor in the nation, with a legacy of over a century, extensive inventory exceeding $100M, and a workforce of more than 1,500 dedicated employees.
Position Overview:
We are seeking a driven and enthusiastic Counter Sales Associate to be part of our dynamic team. This role is essential in ensuring customer satisfaction and operational efficiency.
Key Responsibilities:
- Assist customers at the sales counter and through various communication channels.
- Address operational inquiries and issues promptly.
- Collaborate with team leaders to reduce customer wait times effectively.
- Monitor and track customer orders to enhance processing efficiency.
- Manage returns from customers and vendors while adhering to deadlines.
- Provide administrative support to the Distribution Leadership team.
Qualifications:
- Previous experience in sales, particularly within the electrical sector, is advantageous but not mandatory.
- A High School diploma or GED is required.
- Strong communication skills, both written and verbal, are essential.
- Ability to multitask in a fast-paced environment.
- Proficiency in Microsoft Office Suite is necessary.
- Capability to lift up to 60 pounds.
Employment Type:
Full-time
At USESI, we are committed to fostering a diverse and inclusive workplace. We welcome applicants from all backgrounds and experiences. Our comprehensive benefits package is designed to support our employees and enhance their quality of life, including:
- Medical, Dental, Vision, and Prescription coverage
- Paid parental leave
- Telemedicine services
- Matching 401(k) plan
- Company-paid Life Insurance and AD&D
- Supplemental Life Insurance options
- Short and Long Term Disability coverage
- Flexible Spending Accounts
- Generous paid time off policies
- Employee Assistance Program (EAP)
- A variety of voluntary benefits, including identity theft protection.
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