Sales Service Representative

7 days ago

Middletown, Connecticut, United States Imperial Full time
Job Summary:

The Sales Service Representative - Merchandiser is a key role at Imperial, responsible for assisting customers in achieving profitable sales by maintaining in-line categories and sections, as well as promotional and seasonal displays. This individual will also help maintain Imperial's presence with customers by building relationships with store personnel.

Essential Responsibilities:
  • Regularly visit assigned stores to ensure in-line General Merchandise categories are well-stocked and maintained.
  • Place and maintain displays, including setting up promotional and sales displays, introducing new items, and cutting in new products.
  • Complete resets to ensure a seamless shopping experience for customers.
  • Build relationships with store managers and employees to foster a positive and collaborative environment.
  • Stock merchandise and maintain shelf conditions by keeping sections blocked and free of debris.
  • Ensure tag and price compliance to maintain accurate pricing and inventory levels.
  • Reorder products as needed to maintain optimal inventory levels.
  • Prepare and submit weekly service reports in a timely manner.
  • Manage back stock to ensure products are worked to shelf and available for customers.
  • Ensure planogram compliance at the shelf level to maintain a visually appealing and organized store environment.
Qualifications:
  • A high school diploma or equivalent is required.
  • Basic computer skills, including the ability to log in and use a password, are necessary.
  • Previous experience in supermarket and/or retail route sales and/or service is a plus.
  • Knowledge of products and/or experience with merchandising general merchandise or health and beauty care products is preferred.
  • Strong communication and presentation skills are essential for effectively interacting with customers, clients, and colleagues.
  • Basic math skills, including the ability to perform calculations with American money and weight measurements, are required.
  • A reliable vehicle and a valid driver's license are necessary for this role.
  • Pre-employment background checks and drug screenings are required.
Physical Demands:
  • The Sales Service Representative - Merchandiser will regularly stand, walk, use hands to handle objects, and reach with hands and arms.
  • The individual may occasionally sit, stoop, kneel, crouch, or crawl, and will frequently handle items weighing up to 2 pounds and occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required for this role include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

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