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Client Support Specialist

2 months ago


Middletown, Connecticut, United States Pilot Freight Service Full time

Position: Customer Service Representative

Location: Middletown, PA

Key Responsibilities:

  • Engage with clients, logistics agents, and internal staff
  • Offer pricing estimates and monitor shipment status
  • Facilitate recovery and delivery timelines
  • Maintain and update client records

Required Qualifications:

  • Experience in customer service
  • Strong attention to detail
  • Proficient in computer usage and communication
  • Capability to handle multiple tasks simultaneously

About Pilot Freight Service: We are seeking a committed Customer Service Representative to become part of our team. The successful candidate will demonstrate exceptional communication abilities, meticulous attention to detail, and the capacity to thrive in a dynamic work environment.