Human Resources Intake Coordinator
2 weeks ago
Position Summary:
- Industry: Financial Services
- Role: Human Resources Intake Coordinator / Customer Support Specialist
- Work Arrangement: Hybrid
- Contract Length: 6+ Months
- Compensation: $18/hour to $22/hour
Employee Relations Consultant
- Handle incoming calls and perform case intake for 6-8 hours daily
- Offer guidance on general policy inquiries and facilitate resolutions for straightforward cases
- Recognize cases that need escalation and complete necessary documentation.
- Respond to basic inquiries and direct managers to appropriate Employee Relations tools or resources as required
- Experience in a call center environment, particularly in intake
- Familiarity with case management systems
- Background in Human Resources / Employee Relations
Collabera is a leading Global Digital Solutions provider specializing in Software Engineering for the most innovative organizations across various sectors, including Engineering, Cloud, and Data/AI. With a strong foundation in addressing the engineering needs of top-tier businesses in Technology, Financial Services, Telecom, and Healthcare, Collabera operates in 60 locations across 11 countries, serves 30% of the Fortune 500, and has consistently outpaced industry growth rates by 3-4 times over the years.
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