Current jobs related to Client Intake Coordinator - Charlotte, North Carolina - Cognixia

  • Intake Office Coordinator

    2 weeks ago

    Charlotte, North Carolina, United States Lisinski Law Firm Full time

    Job SummaryWe are seeking a highly organized and customer-focused Intake Office Coordinator to join our team at Lisinski Law Firm. The successful candidate will provide exceptional service to our clients, ensuring a seamless and welcoming experience from the moment they walk in the door.Key ResponsibilitiesProvide a red-carpet experience for clients,...

  • Intake Coordinator

    3 weeks ago

    Charlotte, North Carolina, United States DeMayo Law Offices Full time

    Job Title: Intake SpecialistDeMayo Law Offices is seeking an experienced Personal Injury Intake Specialist to serve as the first point of contact for our callers and provide an exceptional telephone experience.Responsibilities:Handle a high volume of incoming calls, setting the tone and pace of every client call.Apply the firm's criteria, protocol, and...

  • Intake Coordinator

    2 weeks ago

    Charlotte, North Carolina, United States Anderson Behavioral Health Full time

    Job SummaryAnderson Behavioral Health is seeking a highly skilled Intake Coordinator to facilitate a culturally sensitive resident admission process. The successful candidate will be responsible for greeting youth and guardians, fielding calls and emails, and maintaining confidentiality of youth records and billing information.Key Responsibilities:Facilitate...

  • Bilingual Intake Coordinator

    2 weeks ago

    Charlotte, North Carolina, United States Lisinski Law Firm Full time

    Firm Mission StatementLisinski Law Firm is dedicated to providing exceptional immigration solutions to individuals and families. Our mission is to empower clients to achieve their goals and improve their lives through our expertise and dedication.Position PurposeThe Intake Specialist plays a critical role in the Business Development team, driving revenue by...

  • Intake and Beneficiary Services Coordinator

    2 weeks ago

    Charlotte, North Carolina, United States The Salvation Army USA Southern Territory Full time

    Job SummaryThe Salvation Army, an internationally recognized non-profit organization, is seeking a highly skilled and compassionate Intake and Beneficiary Services Coordinator to join our team. This role is responsible for conducting intake interviews and screenings to determine applicants' eligibility for our Adult Rehabilitation Centers programs. The...

  • Bilingual Intake Coordinator

    2 weeks ago

    Charlotte, North Carolina, United States Lisinski Law Firm Full time

    Firm Mission StatementLisinski Law Firm is dedicated to providing top-notch immigration solutions to individuals and families. Our mission is to make a positive impact on as many lives as possible by offering expert guidance and support throughout the immigration process.Position PurposeThe Intake Specialist plays a crucial role in the Business Development...

  • Personal Injury Intake Coordinator

    2 weeks ago

    Charlotte, North Carolina, United States DeMayo Law Offices Full time

    Job Title: Personal Injury Intake SpecialistDeMayo Law Offices is seeking an experienced Personal Injury Intake Specialist to serve as the first point of contact for our callers and provide an exceptional telephone experience for prospective clients.Responsibilities:Handle a high volume of incoming calls, setting the tone and pace of every client...

  • Intake Specialist

    2 weeks ago

    Charlotte, North Carolina, United States Cognixia Full time

    Collabera is a leading Digital Solutions company providing software engineering solutions to the world's most tech-forward organizations. With over 25 years of experience, we have hired over 17,000 employees across 60+ offices globally and currently place professionals annually to support critical IT engagements at more than 500 client sites, 80% being the...

  • Intake Specialist

    4 weeks ago

    Charlotte, North Carolina, United States Cognixia Full time

    Unlock Your Potential with CognixiaCognixia is a leading Digital Solutions company providing software engineering solutions to the world's most tech-forward organizations. With over 25 years of experience, we have hired over 17,000 employees across 60+ offices globally and currently place professionals annually to support critical IT engagements at more than...

  • Patient Intake Coordinator

    2 weeks ago

    Charlotte, North Carolina, United States Inogen Full time

    Job Summary:The Patient Intake Advocate plays a crucial role in the Patient Intake Business Unit, responsible for receiving and submitting orders while ensuring compliance with accreditation, regulatory processes, Inogen policy, and payor guidelines. This includes completing patient files within database systems, reviewing medical documentation, obtaining...

  • Senior Case Intake Specialist

    2 weeks ago

    Charlotte, North Carolina, United States Cognixia Full time

    Job SummaryCognixia is seeking a highly skilled Senior Case Intake Specialist to join our team. As a key member of our Employee Relations department, you will be responsible for receiving and processing inbound calls, conducting case intake, and providing consultation on general policy questions.Key Responsibilities:Receive and process inbound calls from...

  • Conflicts and Matter Intake Systems Specialist

    4 weeks ago

    Charlotte, North Carolina, United States Moore & Van Allen Full time

    Conflicts and Matter Intake Systems AnalystMoore & Van Allen PLLC, a dynamic and fast-growing full-service law firm, is seeking an experienced Conflicts and Matter Intake Systems Analyst to join its team.Key Responsibilities:Oversee and maintain the quality of firm data and data systems.Maintain the integrity of workflow systems and ethical screening...

  • Program Coordinator

    2 weeks ago

    Charlotte, North Carolina, United States Ascend Nonprofit Solutions Full time

    Job SummaryWe are seeking a highly motivated and compassionate Program Coordinator to join our team at Safe Alliance. The successful candidate will provide support to the agency mission by delivering trauma-informed services to clients impacted by domestic violence, sexual assault, and child maltreatment.Key ResponsibilitiesProvide intake, assessment, case...

  • Client Onboarding Coordinator

    1 week ago

    Charlotte, North Carolina, United States Innova Solutions Full time

    About the Role:Innova Solutions is seeking a highly skilled Client Onboarding Coordinator to join our team. As a key member of our Sales team, you will be responsible for managing client onboarding, supporting the Sales team, and coordinating with various stakeholders to ensure a smooth client setup process.Key Responsibilities:Manage the end-to-end client...

  • Client Program Coordinator

    1 week ago

    Charlotte, North Carolina, United States Rentokil North America Full time

    Job Summary: We are seeking a highly skilled Client Program Coordinator to join our team at Rentokil North America. As a Client Program Coordinator, you will play a critical role in supporting both our external and internal clients, ensuring seamless client data management and program execution.Key Responsibilities:Provide administrative support to our...

  • Client Program Coordinator

    1 week ago

    Charlotte, North Carolina, United States Steritech Full time

    Job Title: Client Program CoordinatorJob Summary:The Client Program Coordinator position is a client-facing role that supports both external and internal clients. This role involves every step of the client journey, from implementation to back-office program management, ensuring client data is accurate, clean, and updated in all systems.Key...

  • Client Program Coordinator

    1 week ago

    Charlotte, North Carolina, United States Rentokil North America Full time

    Job SummaryThe Client Program Coordinator position is a client-facing role that supports both external and internal clients. This role involves every step of the client journey, from implementation to back-office program management, ensuring client data is accurate, up-to-date, and consistent across all systems.Key ResponsibilitiesProvide administrative...

  • Healthcare Intake Specialist

    1 week ago

    Charlotte, North Carolina, United States Premier, Inc. Full time

    Job Summary:Premier, Inc. is seeking a skilled Healthcare Intake Specialist to join our team. As a key member of our organization, you will be responsible for processing incoming prior-authorization requests via phone, fax, and web while ensuring that both internal and external customers receive a level of service that exceeds their expectations.Key...

  • Client Services Project Coordinator

    1 week ago

    Charlotte, North Carolina, United States Epiq Full time

    At Epiq, we're looking for a skilled Client Services Project Coordinator to join our team. As a key member of our Client Services team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and delivering high-quality results.Key Responsibilities:Serve as a liaison with key client representatives to ensure...

  • Senior Project Coordinator

    2 weeks ago

    Charlotte, North Carolina, United States Tonic3 Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Senior Project Coordinator to join our team. The successful candidate will be responsible for managing multiple projects simultaneously, ensuring timely delivery, and maintaining excellent communication with clients and internal stakeholders.Key Responsibilities:Manage project intake, including...

Client Intake Coordinator

2 months ago

Charlotte, North Carolina, United States Cognixia Full time
Job Overview

Company Overview:
Cognixia is a premier Digital Solutions provider specializing in software engineering services for the most innovative organizations worldwide. With over 25 years of industry experience, we have successfully onboarded more than 17,000 professionals across 60+ global offices, supporting critical IT projects at over 500 client locations, with 80% being part of the Fortune 500.

At Cognixia, you will:

  • Engage in a variety of stimulating projects, including UI/UX enhancements, Blockchain initiatives, AI/Data Science applications, Cloud migrations, Cyber-Security, and Engineering solutions.
  • Benefit from an 80% likelihood of project continuation or redeployment to other clients.
  • Access extensive learning opportunities through our dedicated training division – Cognixia.

Role Responsibilities:
- Manage incoming calls and perform case intake for 6-8 hours daily.
- Provide guidance on general policy inquiries and facilitate resolutions for simpler cases.
- Recognize cases that need escalation and ensure proper documentation is completed.
- Address basic inquiries and direct managers to appropriate Employee Relations resources as necessary.

Required Skills:
- Strong ability to establish rapport quickly, ask insightful questions, and take comprehensive notes during conversations.
- Effective time management skills to handle calls in a fast-paced environment.
- Excellent documentation, communication, and organizational skills with a keen attention to detail in case management.

Preferred Skills:
- Experience in call center operations, particularly in intake processes.
- Familiarity with case management systems.
- Background in Human Resources or Employee Relations.

Expectations:
- Intake information from a phone queue for 6-8 hours daily.
- Complete intake forms and maintain tracking systems.
- Set up cases in the case management system.
- Provide basic information and refer managers to the appropriate Employee Relations tools or resources as needed.
- Aim for approximately 15 minutes per intake.

We look forward to discussing this opportunity with you.