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Human Resources Coordinator

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Charlotte, North Carolina, United States D&L Parts Co Full time
About D&L Parts Company: D&L Parts Company is a premier distribution firm located in Charlotte, North Carolina, serving clients across North Carolina, South Carolina, and Virginia. Our dedication to excellence and customer satisfaction sets us apart in the industry. We are currently in search of a meticulous and committed HR Assistant to enhance our vibrant HR team.

Position Summary: The HR Assistant will be instrumental in providing support to the HR department, focusing on benefits management, compliance documentation, recruitment activities, policy formulation and interpretation, as well as employee onboarding. This role demands exceptional analytical and organizational capabilities, advanced Excel proficiency, and the ability to manage sensitive information with utmost confidentiality. The HR Assistant will also deliver outstanding customer service to employees and aid in the onboarding of new staff members.

Core Responsibilities:

Benefits Management:
  • Assist in managing employee benefits programs, including health, dental, vision, life insurance, and retirement plans.
  • Address employee inquiries regarding benefits and resolve issues in a timely manner.
  • Coordinate the enrollment, modification, and termination of benefits.
Compliance Documentation:
  • Ensure adherence to federal, state, and local regulations, including EEOC and OSHA reporting.
  • Accurately prepare and submit necessary reports and documentation punctually.
  • Stay informed about current HR compliance requirements.
Recruitment and Onboarding:
  • Support the recruitment process, including job postings, resume evaluations, interview scheduling, and collaboration with hiring managers.
  • Facilitate the onboarding process for new hires, including preparing documentation and conducting orientation sessions.
  • Maintain organized and accurate employee records.
Policy Formulation and Interpretation:
  • Assist in developing, implementing, and interpreting HR policies and procedures.
  • Ensure HR policies are current and comply with applicable laws and regulations.
  • Provide guidance to employees and management regarding HR policy interpretation and application.
HR Support:
  • Offer administrative support to the HR department, including scheduling meetings, preparing reports, and maintaining HR documentation.
  • Handle confidential information with discretion and integrity.
  • Assist with special HR projects as required.
Customer Service:
  • Deliver exceptional customer service to employees and respond to HR-related inquiries promptly.
  • Promote positive employee relations and foster a supportive workplace environment.
Qualifications:
  • Bachelor's degree in Human Resources, Business Administration, or a related field is preferred.
  • A minimum of 2 years of experience in HR support or a similar role.
  • Advanced proficiency in Microsoft Excel.
  • Strong analytical and organizational skills with a keen attention to detail.
  • Excellent customer service and interpersonal abilities.
  • Capability to manage confidential information with discretion.
  • Familiarity with federal and state HR regulations, including EEOC and OSHA reporting.
  • Experience in benefits management, recruitment processes, and policy development is advantageous.
Knowledge Areas:
  • Human Resources Principles: Understanding of recruitment, selection, training, compensation, benefits, labor relations, and personnel information systems.
  • Customer Service Principles: Knowledge of customer needs assessment, service quality standards, and customer satisfaction evaluation.
  • Management Principles: Familiarity with strategic planning, resource allocation, human resources modeling, leadership techniques, and coordination of personnel and resources.
  • Legal Knowledge: Awareness of laws, legal codes, court procedures, and government regulations.
Skills:

Interpersonal Skills:
  • Coordination - Adjusting actions based on others' actions.
  • Instructing - Teaching others how to perform tasks.
  • Negotiation - Mediating differences and reconciling parties.
  • Persuasion - Convincing others to change their perspectives or behaviors.
  • Service Orientation - Actively seeking ways to assist others.
  • Social Perceptiveness - Understanding others' reactions and motivations.