Client Liaison Representative

20 hours ago


Portage, Indiana, United States ComForcare Full time
Job Summary

We are seeking a highly organized and detail-oriented Client Liaison professional to join our team at ComForCare. As a Client Liaison, you will play a crucial role in developing our community efforts and building business within the community.

Key Responsibilities
  • Client Contractual Sign-up: Work closely with clients to understand their needs and preferences, and ensure a smooth onboarding process.
  • Client Retention: Develop and implement strategies to retain existing clients and increase client satisfaction.
  • Business Growth: Identify opportunities to grow business within the community and develop plans to achieve this goal.
  • Program Education: Educate facilities and clients about the programs and services offered by ComForCare.
  • Customer Service: Provide exceptional customer service to clients and ensure a positive impact on office staff morale.
Requirements
  • Management Experience: 2 years of management experience, preferably in a senior home care setting.
  • Senior Home Care Experience: 2 years of experience in senior home care, preferably in a management role.
Ideal Candidate
  • People-oriented: Enjoy interacting with people and working on group projects.
  • Detail-oriented: Focus on the details of work rather than the bigger picture.
  • Adaptable: Enjoy doing work that requires frequent shifts in direction.
Compensation

$23.00 per hour

About ComForCare

At ComForCare, we put our CaregiversFirst. We believe in treating our caregivers with respect and dignity, providing them with exceptional training, and supporting them in their work. We are a certified Great Place To Work and are committed to creating a positive and supportive work environment.



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