Client Relations Specialist

1 week ago


Portage, Indiana, United States Dan Bizik - State Farm Full time
Position Overview

Dan Bizik - State Farm Agency is seeking a dedicated and professional individual to fill the role of a Customer Service Representative. This position emphasizes a supportive environment focused on delivering exceptional customer service for a reputable insurance agency.

Key Responsibilities:

  • Answer incoming calls and warmly welcome clients.
  • Build and maintain customer relationships, ensuring follow-ups as necessary.
  • Deliver prompt, accurate, and friendly service, addressing inquiries related to insurance options, eligibility, policy modifications, claims, and billing.
  • Utilize a customer-centric approach to educate clients about their insurance choices.

What We Offer:

  • Competitive salary with commission and bonus opportunities.
  • Paid time off, including vacation and personal/sick days.
  • Valuable experience in the insurance sector.
  • Opportunities for career growth and advancement within the agency.

Qualifications:

  • Preferred experience in customer service within an office environment.
  • Strong communication skills, both written and verbal.
  • Self-motivated and detail-oriented.
  • Proactive problem-solving abilities.
  • Ability to thrive in a collaborative team setting.
  • Skilled in assessing customer needs and conducting effective interviews.
  • Ability to connect with customers on a personal level.
  • Must be able to obtain a Property Casualty license.
  • Must be able to obtain a Life and Health license.

This role is with an independent contractor agent of State Farm, and candidates must successfully complete any necessary licensing and training requirements.



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