Senior Clinical Operations Coordinator
2 weeks ago
Work Schedule:
Monday - Friday 7:30am-4:00pm
As a Senior Clinical Operations Coordinator at Tia, you will oversee the Front Desk and Medical Assistant teams, ensuring seamless clinic operations on a daily basis.
Your role will involve stepping into Front Desk and Medical Assistant functions as necessary, while proactively addressing staff and patient needs.Maintain a comprehensive perspective of clinic activities
Collaborate with the Clinic Manager to optimize schedules for efficiency and effectiveness
Conduct daily briefings to outline the operational agenda.
Provide mentorship to Medical Assistants and Front Desk staff, aiding in their professional development
Uphold patient confidentiality in accordance with HIPAA regulations
Communicate promptly and professionally with patients and care team members to facilitate smooth clinic flow
Adhere to all medication management protocols regarding labeling, storage, and usage
Familiarity with surgical and diagnostic procedures is essential
Regularly dispose of expired medications and supplies
Manage various administrative responsibilities, including the scanning and uploading of patient health records, maintaining clinic operational documentation such as inventory and mail distribution, and ensuring accuracy in appointment scheduling.
Basic upkeep of communal areas to ensure cleanliness and proper stocking.Liaise with facilities and vendors for on-site maintenance
Ensure proper sterilization of surgical instruments
Maintain adequate levels of office supplies and medical forms at your workstation
Monitor the clinic inbox in Tia MD
Assist Providers with urine analysis, HCG, and glucose testing
Collaborate across functions to execute special projects as required and meet deadlines.
Take on additional projects to enhance clinic operations, including research, product sourcing, documentation of processes, and facilitating team meetings and training sessions.
A minimum of 2-3 years of experience in healthcare is required, including three years in a multi-provider settingAbility to manage stress effectively in relation to essential job functions.
The role may involve lifting up to 25 pounds frequently and occasionally up to 50 pounds with assistance.
Flexibility to work evenings and weekends is appreciated.Tia requires Medical Assistants to complete credentialing with designated payors, authorizing Tia to manage this process through preferred vendors.
We value diverse experiences, perspectives, and backgrounds, believing they contribute to a better workplace and improved outcomes for our users and patients.
We encourage individuals from diverse backgrounds to consider joining our team.If you are dedicated to collaborative problem-solving and committed to creating high-quality, user-centered healthcare solutions, we invite you to explore opportunities with us.
Compensation:
Tia offers competitive compensation packages commensurate with experience and qualifications.
Founded in 2017, Tia is pioneering a new approach to women's healthcare, treating women holistically rather than in isolated stages of life. By integrating in-person and virtual care services, Tia's model encompasses gynecology, primary care, mental health, and wellness services, aiming to improve the quality and affordability of women's health.
With over $132 million raised in venture capital, including a significant Series B investment, Tia is expanding its reach and service offerings to support women throughout their lives.
Our interdisciplinary team is committed to transforming women's healthcare, driven by a mission to empower every woman to achieve optimal health as defined by herself.
At Tia, we are fostering a culture of excellence, innovation, and continuous improvement, with a focus on collaboration and support.
Benefits:Comprehensive Health Coverage:
Full-time employees receive medical, dental, and vision benefits, along with access to additional support for infertility services.
Financial Flexibility:
Options for Health Spending Accounts, Flexible Spending Accounts, and Dependent Care Spending Accounts are available.
Emotional Well-being Support: Access to mental health resources and virtual therapy sessions for employees and eligible dependents.
Retirement Planning:
Participation in a 401k program is offered to help secure your financial future.
Tia is dedicated to creating a healthcare system that is fundamentally better for women, striving for excellence in every aspect of our operations.
We recognize that achieving this goal is an ongoing journey, one that requires dedication and a commitment to continuous improvement.
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