Operations Coordinator
6 days ago
About the Role:
We are seeking a highly organized and detail-oriented Logistics Coordinator to join our team at Beautycounter. As a key member of our operations team, you will play a critical role in ensuring the smooth movement of shipments and the delivery of our products to customers.
Key Responsibilities:
- Work closely with the Logistics Manager and cross-functional departments to coordinate shipments and ensure timely delivery.
- Responsible for coordinating pickups and deliveries for domestic and international shipments, utilizing cost-effective shipping methods.
- Schedule retail store pickups with white glove delivery services.
- Assist the Logistics Manager with continuous improvement projects, holiday and new product launch projects, and monitor and report on progress.
- Develop and maintain strong relationships with existing carriers and cultivate new relationships to meet business needs.
- Manage and schedule quarterly business reviews with domestic carriers.
- Develop standard operating procedures (SOPs) for new processes.
- Prepare and send bills of lading, RFPs, and other shipping documents as needed.
- Familiar with customs documentation, commercial invoices, and creating manual documents when necessary.
- Maintain track and trace and distribute delivery schedules.
- Provide tracking updates to internal customers.
- Attend Buying/Sourcing meetings with component manufacturers and suppliers to stay informed on upcoming POs.
- Responsible for obtaining and filing all shipping documentation and proof of delivery (POD) for audit purposes.
Requirements:
- Highly organized and attentive to details.
- Ability to multitask, balance priorities, and stay calm under pressure.
- Strong communication skills and email etiquette.
- 2+ years of experience in a role with similar responsibilities.
- International and Canada shipping experience preferred.
- TMS/SAP experience preferred.
- Collaborative attitude and strong customer service capabilities.
- Solution-oriented, growth mindset, willingness to learn and share.
- Data entry proficiency and strong Excel skills.
- Comfortable sharing learnings, ideas, and recommendations to operations leadership.
What We Offer:
- Competitive hourly rate.
- Annual discretionary bonus based on company and individual performance.
- Comprehensive benefits package, including medical, dental, vision insurance, and 401(k) plan with company match.
- Unlimited vacation for exempt associates (or 15 days paid time off for non-exempt associates).
- 14 company-paid holidays per year.
- 20 hours of paid volunteer time off per year.
About Beautycounter:
We are a certified B Corporation committed to creating a diverse and inclusive environment. We are proud to be an equal opportunity employer and welcome applications from qualified candidates of all backgrounds.
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