Dental Office Coordinator

7 days ago


Largo, Florida, United States Great Expressions Dental Centers Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at Great Expressions Dental Centers. As a Patient Care Coordinator, you will be the first point of contact for patients and will play a vital role in ensuring the smooth operation of our dental practice.

Key Responsibilities
  • Provide Exceptional Customer Service: Greet patients warmly and provide a comfortable and inviting waiting area.
  • Schedule Appointments: Schedule appointments for patients, considering their preferences and the availability of dental staff.
  • Manage Patient Records: Collect and update patient information accurately, including personal details and medical history.
  • Coordinate with Dental Staff: Coordinate with dental staff to manage the appointment calendar efficiently and ensure a smooth patient flow.
  • Process Insurance Claims: Process insurance claims and coordinate with insurance providers for billing inquiries or issues.
  • Respond to Patient Inquiries: Respond to patient inquiries via phone, email, or in person, providing information about dental services, appointment availability, and general practice policies.
Requirements
  • High School Diploma or Equivalent: High school diploma or equivalent; additional education or certification in healthcare administration or related field is a plus.
  • Customer Service Experience: Proven experience as a receptionist or in a customer service role, preferably in a dental or healthcare setting.
  • Interpersonal and Communication Skills: Excellent interpersonal and communication skills to interact with patients, colleagues, and third-party stakeholders.
  • Technical Skills: Proficient in using dental practice management software and general office applications (e.g., MS Office).
  • Organizational and Multitasking Abilities: Strong organizational and multitasking abilities to handle multiple priorities in a fast-paced environment.
What We Offer
  • Competitive Pay: Hourly pay rate of $16.00 - $18.00.
  • Opportunities for Growth: Opportunities for professional growth and development in a dynamic and supportive environment.


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