Medical Reception Coordinator

1 week ago


Largo, Florida, United States ClareMedica Health Partners Full time

Job Type:
Full-time

Position Overview:
Role: Front Desk Coordinator

Department: Medical Services
Classification: Full-time, Non-Exempt

At ClareMedica Health Partners, we strive for excellence in all that we do. Our mission is to improve the quality of life for seniors in the communities we serve. Our team consists of dedicated professionals who are committed to providing outstanding clinical and administrative support. We believe in fostering a workplace that promotes personal growth and well-being, ensuring that our employees can reach their full potential.

Key Responsibilities:
As the Front Desk Coordinator, you will be the initial point of contact for patients, acting as their advocate by delivering exceptional service. Your primary responsibilities will include:

  • Welcoming patients and visitors with a friendly demeanor.
  • Managing patient registration, check-in, and check-out processes.
  • Handling phone inquiries professionally and accurately.
  • Coordinating the Provider's schedule by managing appointments.
  • Verifying patient information and insurance details.
  • Collecting necessary payments and outstanding balances.
  • Maintaining patient confidentiality and handling sensitive information.
  • Participating in team meetings to discuss office operations.
  • Ensuring the front office area is organized and well-stocked.
Qualifications:
To be successful in this role, candidates should possess:
  • A High School Diploma or equivalent.
  • At least one year of experience in a medical or customer service environment.
  • Strong communication and organizational skills.
  • Proficiency in Microsoft Office Suite and EMR systems.
  • The ability to work independently and collaboratively within a team.
  • Attention to detail and the ability to manage multiple tasks effectively.
Work Environment:
This position is primarily office-based, with a moderate noise level. Reasonable accommodations will be made for individuals with disabilities to perform essential functions.

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