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Patient Services Coordinator

2 months ago

Largo, Florida, United States MyCare Medical Group Full time

Position Overview

About the Company: MyCare Medical Group is looking for a Patient Services Coordinator to become a vital part of our team. The successful candidate will play a key role in greeting patients and visitors, assisting them in navigating our facilities, and providing essential information regarding our offerings.

Key Responsibilities:

  • Effectively handling incoming calls and routing them to the appropriate department
  • Updating patient information and gathering necessary details
  • Confirming medical insurance coverage prior to appointments
  • Monitoring and improving patient wait times
  • Facilitating prompt and accurate referrals for patients
  • Ensuring all patients receive the necessary documentation
  • Coordinating follow-up appointments and verifying upcoming visits
  • Upholding patient confidentiality and privacy standards

Requirements:

  • High school diploma or equivalent
  • At least 1 year of experience in a healthcare setting
  • Proficiency in data entry and typing skills
  • Fluency in English; Spanish language skills are a plus
  • Familiarity with medical terminology is preferred

Perks:

  • Comprehensive benefits package, including health, vision, dental, and life insurance
  • Financial benefits such as Flexible Spending Accounts, Employee Assistance Programs, and 401(k) plans
  • Additional perks including Health Advocacy and Travel Assistance
  • Paid time off and holiday benefits