Nighttime Guest Services Supervisor

2 weeks ago


Pacific Beach, Washington, United States Seabrook Hospitality Full time
Job Overview

Position Summary:

Seabrook Hospitality is in search of a meticulous and committed Evening Guest Services Lead. This role acts as the primary authority during the night shift, ensuring efficient operations and delivering outstanding guest experiences. The successful candidate will demonstrate exceptional organizational abilities, a keen eye for detail, and relevant maintenance experience.

Key Responsibilities:

  • Conduct night audit functions, including executing end-of-day procedures and compiling audit documentation.
  • Engage in various tasks to maintain high customer service standards and perform administrative duties.
  • Identify and resolve operational challenges and inefficiencies.
  • Guarantee guest safety and security by collaborating with the safety team during emergencies.
  • Serve as the acting manager, overseeing hotel functions throughout the night.
  • Address maintenance emergencies and perform minor repairs as needed.
  • Coordinate with the maintenance department for larger repair projects.
  • Ensure adherence to all safety and security protocols and regulations.
  • Manage guest inquiries and issues, directing staff or departments as necessary.
  • Prepare and share daily reports with management.
  • Conduct end-of-day financial reconciliations to ensure data accuracy.
  • Assist in inventory oversight and supply ordering.
  • Strictly follow health and safety regulations and be knowledgeable about company policies.
  • Perform additional duties as assigned.

Required Skills and Qualifications:

  • Exceptional customer service skills, strong verbal communication, and follow-through capabilities.
  • Able to work independently while maintaining high performance standards.
  • Proficient in computer tasks such as data entry, accounting, and document processing.

Qualifications:

  • High School Diploma or equivalent experience.
  • 1-3 years of experience in hospitality, property management, or a related field, with a proven ability to fulfill essential job functions.
  • Valid driver's license with a clean driving record.
  • Willingness to work weekends, holidays, and evenings as required.
  • All candidates must successfully complete a background check prior to employment.

Physical Requirements:

  • Ability to stand for extended periods and perform physically demanding tasks.
  • Regular communication with others and accurate information exchange is required.
  • Proficient in operating a computer and other office equipment.
  • Must be able to frequently lift up to 50 pounds and occasionally lift up to 100 pounds.
  • Capability to work in varying temperatures and environments, moving between buildings and working near equipment.

Compensation: $19-21 per hour

Employment Type: Full-Time

Benefits Offered:

  • Comprehensive Medical, Dental, and Vision Insurance for all full-time employees.
  • 401(k) plan.
  • Company-paid Basic Life Insurance.
  • Optional Life, Critical Illness, and Accident Insurance.
  • Paid Time Off:
  • 10 days (80 hours) accrued with up to 2 years of service.
  • 15 days (120 hours) accrued upon completing 2-4 years of service.
  • 20 days (160 hours) accrued upon completing 5-8 years of service.
  • 25 days (200 hours) accrued upon completing 9+ years of service.
  • Employee Assistance Program.
  • Teladoc Virtual Services.
  • Tuition Reimbursement.
  • Discounts and Rental Credits.

Seabrook is an equal opportunity employer, dedicated to creating an inclusive and diverse workplace. We welcome candidates from all backgrounds to apply.



  • Pacific Beach, Washington, United States Seabrook Hospitality Full time

    Job OverviewPosition Summary:Seabrook Hospitality is looking for a committed and meticulous Evening Guest Services Supervisor to oversee operations during the night shift. This role is crucial for maintaining seamless operations and delivering outstanding guest experiences. The ideal candidate should have excellent organizational capabilities, a keen eye for...


  • Pacific Beach, Washington, United States Seabrook Hospitality Full time

    Job OverviewPosition Summary:Seabrook Hospitality is in search of a meticulous and committed Evening Guest Services Supervisor. This role acts as the primary authority during the night shift, ensuring seamless operations and delivering outstanding guest experiences. The successful candidate will demonstrate exceptional organizational capabilities, keen...


  • Pacific Beach, Washington, United States Seabrook Hospitality Full time

    Job OverviewPosition Summary:Are you enthusiastic about working in a vibrant environment by the water? The Recreation Services Attendant position at Seabrook Hospitality offers a unique opportunity to engage with guests while contributing to the community's recreational offerings. In this role, you will be essential in creating enjoyable experiences for...


  • Pacific Beach, Washington, United States Seabrook Hospitality Full time

    Job OverviewPosition Summary:Are you excited about the opportunity to work in a vibrant environment by the water, contributing to the community's recreational offerings? The Recreation Attendant position at Seabrook Hospitality could be an ideal match for you. In this role, you will be essential in creating enjoyable experiences for guests, focusing on the...


  • Pacific Beach, Washington, United States Seabrook Hospitality Full time

    Job OverviewPosition Summary:Seabrook Hospitality stands as a prominent entity in the hospitality sector, committed to delivering outstanding guest interactions in opulent environments. Our focus on excellence and tailored service aims to craft unforgettable experiences for each visitor, ensuring their comfort and contentment throughout their stay. As a...


  • Pacific Beach, Washington, United States Seabrook Hospitality Full time

    Job OverviewPosition Summary:Seabrook Hospitality stands as a premier establishment in the hospitality sector, committed to delivering outstanding guest experiences in opulent environments. Our focus on excellence and tailored service ensures that every guest enjoys a memorable stay, prioritizing their comfort and satisfaction throughout their time with us....


  • Pacific, Washington, United States Tarragon Property Services Full time

    About the RoleWe are seeking a highly skilled and experienced Maintenance Supervisor to join our team at Tarragon Property Services. As a key member of our property management team, you will be responsible for ensuring the smooth operation of our residential properties.Key ResponsibilitiesLead a team of maintenance staff in performing daily tasks, including...


  • Pacific Beach, Washington, United States Seabrook Hospitality Full time

    Job OverviewPosition Summary:Seabrook Hospitality is in search of an enthusiastic and customer-oriented individual to fill the role of a full-time Retail Agent. In this position, you will be instrumental in providing outstanding service to our clientele while contributing to the overall performance of our retail outlet. Become a vital part of the Seabrook...

  • Night Supervisor

    7 days ago


    Long Beach, Washington, United States Snow Peak Inc Full time

    About the RoleWe are seeking a highly skilled and experienced Night Supervisor to join our team at Snow Peak Inc. As a Night Supervisor, you will be responsible for ensuring the smooth operation of our campground during non-peak hours, providing exceptional guest experiences, and maintaining the highest level of security and safety.Key ResponsibilitiesFront...


  • Pacific Beach, Washington, United States Seabrook Hospitality Full time

    Job SummarySeabrook Hospitality is seeking a highly organized and detail-oriented individual to fill the role of Hospitality Zone Manager. This position is responsible for overseeing the daily operations of a designated zone within our community, ensuring the highest standards of cleanliness, maintenance, and guest satisfaction.Key ResponsibilitiesZone...


  • Pacific Beach, Washington, United States Seabrook Hospitality Full time

    Job SummarySeabrook Hospitality is seeking a highly organized and detail-oriented individual to fill the role of Hospitality Zone Manager. This position is responsible for overseeing the daily operations of a designated zone within our community, ensuring the highest standards of cleanliness, maintenance, and guest satisfaction.Key ResponsibilitiesZone...

  • Safety Coordinator

    2 weeks ago


    Pacific Beach, Washington, United States Seabrook Hospitality Full time

    Job OverviewPosition Summary:As a Safety Coordinator at Seabrook Hospitality, you will play a crucial role in ensuring a secure and safe environment for all stakeholders, including guests, residents, and staff. Your duties will encompass monitoring premises, responding to emergencies, and enforcing safety protocols during various activities. You will be...

  • Safety Coordinator

    2 weeks ago


    Pacific Beach, Washington, United States Seabrook Hospitality Full time

    Job OverviewPosition Summary:As a Safety Coordinator at Seabrook Hospitality, you will play an essential role in ensuring a secure and safe atmosphere for guests, residents, and staff members. Under the guidance of management, your duties will encompass monitoring the premises, addressing incidents, and enforcing safety protocols during various activities....


  • Long Beach, Washington, United States Wyndham Destinations Full time

    Job SummaryWe are seeking a skilled and detail-oriented Housekeeper to join our team at Wyndham Destinations. As a Housekeeper, you will play a critical role in ensuring the cleanliness and quality of our resort units, providing exceptional guest experiences, and maintaining a positive and professional attitude.Key ResponsibilitiesClean and maintain resort...


  • Long Beach, Washington, United States Travel + Leisure Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Housekeeper to join our team at WorldMark Long Beach Resort. As a Housekeeper, you will play a critical role in ensuring the cleanliness and quality of our resort units, maintaining high standards of customer satisfaction, and providing exceptional service to our guests.Key...


  • Long Beach, Washington, United States Travel + Leisure Full time

    About UsAt Travel + Leisure Co., we're dedicated to delivering exceptional experiences for millions of travelers worldwide. Our mission is to put the world on vacation, and we're looking for talented individuals to join our team.Job SummaryWe're seeking a Guest Services Associate to provide warm welcomes, excellent service, and contagious smiles to our...


  • Long Beach, Washington, United States Wyndham Destinations Full time

    About the RoleWe are seeking a skilled Housekeeper to join our team at Wyndham Destinations. As a Housekeeper, you will play a vital role in ensuring the cleanliness and quality of our resort units, providing an exceptional experience for our guests.Key ResponsibilitiesClean and maintain resort units, including sleeping quarters, kitchens, bathrooms, and...


  • Long Beach, Washington, United States Wyndham Destinations Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Housekeeper to join our team at Wyndham Destinations. As a Housekeeper, you will play a critical role in ensuring the cleanliness and quality of our resort units, providing exceptional guest experiences, and maintaining a positive and professional attitude.Key ResponsibilitiesClean and maintain...


  • Daytona Beach, Florida, United States Daytona Grande Oceanfront Resort Full time

    Position Title: Nighttime Security Specialist Reports To: Security Manager, Security Supervisor Position Overview: The Nighttime Security Specialist is primarily tasked with ensuring the safety and security of guests, staff, and the property during overnight hours. This role requires familiarity with and adherence to the hotel's established protocols and...


  • Miami Beach, Florida, United States Vensure Employer Services Full time

    Essential Knowledge, Skills, and Competencies Ability to manage multiple tasks simultaneouslyProficient in Property Management Systems (preferably Room Master)Required QualificationsBachelor's degree in communications, hospitality, tourism, or related fieldsA minimum of 2 years of relevant experienceFluency in both English and Spanish is mandatoryExperience...


  • Deerfield Beach, Florida, United States Crescent Services Full time

    POSITION SUMMARY: Oversee the daily functions of the Front Desk personnel to enhance revenue and profitability while ensuring superior guest satisfaction.This role is for a LEAD FRONT DESK AGENT, requiring flexible availability for both AM and PM shifts. KEY RESPONSIBILITIES: Minimum 6 months of relevant experience in a hospitality environment, particularly...


  • Deerfield Beach, Florida, United States Crescent Services Full time

    POSITION SUMMARY: Oversee the daily functions of the Front Desk team to enhance revenue and profitability while ensuring exceptional guest experiences.This role is for a LEAD FRONT DESK AGENT, requiring flexible AM and PM shift availability. PRIMARY RESPONSIBILITIES:Include, but are not limited to the following: Minimum 6 months of relevant experience in a...


  • Deerfield Beach, Florida, United States Crescent Services Full time

    JOB SUMMARY: Oversee the daily functions of the Front Desk personnel to enhance revenue and profitability while ensuring exceptional guest satisfaction.This role is a LEAD FRONT DESK AGENT position, requiring flexible AM and PM shift availability. PRIMARY RESPONSIBILITIES:Include, but are not limited to: Minimum 6 months of prior experience with Marriott...


  • Pacific City, Oregon, United States Noble House Pacific City LLC Full time

    Position OverviewThe Noble House Pacific City LLC is seeking a dedicated Front Desk Supervisor to enhance our guest experience at our luxury coastal retreat. This role is pivotal in ensuring that our guests receive exceptional service in a stunning environment.About UsLocated in the breathtaking Pacific Northwest, our resort offers a unique blend of...


  • Panama City Beach, Florida, United States Innisfree Hotels Full time

    Innisfree Hotels is committed to creating a diverse and welcoming environment where every employee is valued and heard.Position: Hampton Inn PCB The Overnight Front Desk Supervisor plays a crucial role in ensuring the accuracy of Front Office financial records on a daily basis. This position involves summarizing and compiling essential data for the hotel's...

  • Valet Cashier

    5 days ago


    Myrtle Beach, South Carolina, United States Evolution Parking & Guest Services Full time

    Job SummaryThe Valet Cashier is a key member of our team at Evolution Parking & Guest Services, responsible for providing exceptional customer service to our guests while maintaining accurate cash handling and cashiering duties.Key ResponsibilitiesGuest Services: Provide professional and friendly service to guests, exceeding their expectations and ensuring a...


  • Orange Beach, Alabama, United States ORANGE BEACH FAIRFIELD INN & SUITES Full time

    Join Our Team at Orange Beach Fairfield Inn & Suites:We are seeking a dedicated Night Auditor who excels in delivering exceptional customer service while maintaining a friendly demeanor. About Orange Beach Fairfield Inn & Suites:As a part of a well-established hospitality group, we pride ourselves on providing a welcoming environment for our guests. Our...


  • Miami Beach, Florida, United States Grand Beach Suites Hotel Full time

    Guest Services Supervisor Job DescriptionPOSITION SUMMARY:The Guest Services Supervisor is accountable for overseeing all Front Desk operations at a prestigious resort. This role involves directing, implementing, and upholding service standards to guarantee guest satisfaction. The Supervisor also plays a crucial role in security protocols, monitoring, and...


  • Myrtle Beach, South Carolina, United States Sea Mist Resorts Full time

    Position Overview: The Overnight Front Desk Associate plays a crucial role in ensuring a seamless experience for guests during their stay. This position involves managing guest check-ins and check-outs, as well as balancing the financial transactions of the hotel at the end of each day.Key Responsibilities:Welcome and register guests upon their arrival,...


  • Pismo Beach, California, United States The Cliffs Hotel and Spa Full time

    Guest Services Supervisor - The Cliffs Hotel & Spa The Cliffs Hotel & Spa stands as the premier oceanfront destination on the Central Coast, offering breathtaking views of Pismo Beach. Join a dedicated team renowned for exceptional customer service, creating unforgettable experiences for our valued guests. As a locally owned establishment, we take pride in...


  • Miami Beach, Florida, United States Shelborne South Beach Full time

    Position: Front Desk SupervisorLocation: Shelborne South BeachOverview:The Front Desk Supervisor plays a crucial role in managing the front desk operations, ensuring a seamless registration and checkout experience for all guests. This position requires a proactive leader who can effectively oversee daily front desk activities.Key Responsibilities:Welcome and...


  • Myrtle Beach, United States Brittain Resorts & Hotels Full time

    WE ARE MORE THAN JUST A WORKPLACE… We love what we do ~ join our team in one of the various hotel and resort jobs we have available! As leaders in the area’s hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. Brittain Resorts & Hotels offers many employment opportunities in the...


  • Manhattan Beach, United States Pacifica Hotels Full time

    We are looking for a Guest Service Supervisor to join our team at The Belamar, a Tapestry Collection by Hilton ! This job position will be responsible for the smooth and efficient day-to-day front desk operations of the hotel. Our Guest Service Supervisors are positive, professional, hands-on team members that excel at providing outstanding guest...


  • Miami Beach, Florida, United States Shelborne South Beach Full time

    Front Desk SupervisorLocation: Shelborne South BeachSummary:The Front Desk Supervisor plays a crucial role in managing the front desk operations, ensuring a seamless registration and checkout experience for guests.Key Responsibilities:Welcome and assist guests upon their arrival, ensuring a warm and inviting atmosphere.Oversee the registration process,...


  • Myrtle Beach, South Carolina, United States Holiday Inn Club Vacations Full time

    Job OverviewAt Holiday Inn Club Vacations, we are dedicated to enhancing family experiences. We seek individuals who embody courage, compassion, and creativity to help us become the most cherished brand in family travel. Our commitment lies in nurturing our team, memberships, resorts, and guest satisfaction. If you inspire confidence, trust, and respect in...

  • Guest Service Agent

    1 month ago


    Pacific Beach, United States Seabrook Hospitality Full time

    Job DescriptionJob DescriptionJob Summary:Seabrook Hospitality is a distinguished name in the hospitality industry, dedicated to providing exceptional guest experiences in luxurious settings. With a commitment to excellence and personalized service, we aim to create memorable stays for every guest, ensuring their comfort and satisfaction throughout their...


  • Miami Beach, Florida, United States Marriott Hotels & Resorts Full time

    Position OverviewAs a Guest Services Supervisor at Marriott Hotels & Resorts, you will play a crucial role in ensuring a seamless experience for our guests. Your responsibilities will include:Cash Handling: Accurately complete all designated cashier and closing reports within our computer system.Shift Management: Review shift logs and daily memo books,...


  • Virginia Beach, Virginia, United States VIRGINIA BEACH HOTEL ASSOCIATION Full time

    Front Desk Supervisor at VIRGINIA BEACH HOTEL ASSOCIATIONWe are seeking a dedicated professional to oversee the front desk operations and enhance guest experiences at our esteemed establishment.Organize and manage staffing schedules, providing guidance and support to team members Evaluate team objectives and facilitate regular staff meetings Inform guests...