Customer Service Specialist

2 weeks ago


Denver, Colorado, United States J Source Full time

Reports to :
Manager, Retail Operations; Supervisor, Retail Operations
Position Overview
The Retail Operations Representatives are dedicated to guiding and educating patients with medical cannabis requirements. They play a crucial role in delivering customer service with empathy, compassion, and professionalism. Upholding our vision, mission, and values, they ensure that customers receive the appropriate medicinal products tailored to their needs.
Job Description

We are in search of a highly driven and enthusiastic Full-Time Retail Operations Representative, who shares our commitment to providing quality medicine and exceptional patient care, while embodying the Company's core values and culture.

The Retail Operations Representative collaborates closely with the leadership of the dispensing facility and reports directly to the Retail Operations Manager and Retail Operations Supervisor.

Minimum Qualifications (Skills, Knowledge & Abilities):
1-3 years of experience in a retail environment, proficiency in point of sales systems, and familiarity with Microsoft Office applications.

Must possess a strong passion for managing all facets of retail operations, compliance, and inventory management.
Excellent consulting skills are essential.
Outstanding interpersonal abilities, including active listening.
Detail-oriented with a consistent ability to follow instructions as outlined.
Strong organizational and prioritization skills are required.
MED badge is mandatory.


Travel % : 0

FLSA Status:
Non-exempt

Additional Abilities Required:


While executing the responsibilities of this role, the employee is expected to stand, walk, or sit for extended periods, utilize hands for manual tasks, and lift or move up to 10 pounds (or more with assistance).

Effective verbal communication with co-workers, customers, vendors, etc., is essential. The noise level in the work environment is typically moderate.

Note:

Nothing in this job description limits the company's right to assign or reassign duties and responsibilities to this position at any time. Reasonable accommodations may be made in appropriate circumstances to enable individuals to perform the essential functions of the position.

About J Source:


J Source is a leading provider in the cannabis industry, recognized for its extensive cultivation, manufacturing, and distribution of cannabis products and related services. The company operates numerous facilities, including dispensaries and cultivation sites, delivering industry-leading products and services to both medical and adult-use markets. J Source is committed to providing comprehensive benefits, ongoing training opportunities, and fostering diversity and equity inclusion within its workforce.

J Source offers full-time employees an attractive benefits and compensation package, which includes competitive wages, paid holidays, vacation and sick leave, 401K with company match, multiple health plan options, dental, vision, pet, and life insurance, as well as fully paid short-term disability and optional long-term disability insurance.



  • Denver, Colorado, United States Customer Labs Full time

    About the Role:We are seeking a dedicated Customer Success Specialist to join our team at Customer Labs. This position is focused on providing exceptional support to our clients across Central and South America.Key Responsibilities:1. Monitor and Address Customer Inquiries: Actively track customer feedback and requests, ensuring effective communication with...


  • Denver, Colorado, United States G&S Service Inc Full time

    Customer Sales and Service Specialist RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Sales and Service Specialist at G&S Service Inc.Key Responsibilities:Process customer sales transactions efficiently and accuratelyEnsure store closing procedures are completed on timeMaintain a clean and organized store...


  • Denver, Colorado, United States A2z Builders Full time

    Job DescriptionBenefits/PerksCompetitive CompensationPaid Time OffCareer Growth OpportunitiesJob SummaryWe are looking for a courteous, professional, and dependable Customer Service Specialist. In this position, you will handle both incoming and outgoing calls, engaging with clients to ascertain their requirements and deliver effective solutions that...


  • Denver, Colorado, United States Consulting Advantage Ltd Full time

    Job OverviewWe are seeking enthusiastic and customer-focused individuals to fill the role of Customer Service Specialist at Consulting Advantage Ltd. This position is crucial in ensuring that our clients receive exceptional support and assistance.As a Customer Service Specialist, you will serve as the primary contact for our clients, addressing their...


  • Denver, Colorado, United States JAC Construction Services LLC Full time

    Job OverviewJAC Construction Services LLC is a prominent firm in the construction industry, dedicated to delivering top-notch services across various sectors including commercial, residential, and industrial projects. We are in search of a Customer Service Specialist to enhance our customer interaction capabilities.Position Summary:As a Customer Service...


  • Denver, Colorado, United States JAC Construction Services LLC Full time

    Job OverviewJAC Construction Services LLC is a prominent player in the construction industry, renowned for delivering top-notch services across various sectors including commercial, residential, and industrial projects. We are currently on the lookout for a Customer Service Specialist to enhance our dedicated team.Position Summary:As a Customer Service...


  • Denver, Colorado, United States Endeavor Exteriors Full time

    Job OverviewEndeavor Exteriors is seeking a dedicated Customer Service Specialist to enhance our team, effectively managing a significant volume of both incoming and outgoing communications. The ideal candidate will be adept at learning quickly, retaining information, and adjusting responses as needed during customer interactions. This role is crucial in...


  • Denver, Colorado, United States Bright Bridge Group Full time

    Position OverviewBright Bridge Group is seeking dedicated individuals to become part of our team as Customer Service Specialists.Key Responsibilities:Handle incoming calls from clients, providing assistance and resolving concerns with a positive attitude.Deliver comprehensive information regarding our offerings, services, and current promotions.Facilitate...


  • Denver, Colorado, United States Endeavor Exteriors Full time

    Job OverviewAt Endeavor Exteriors, we are seeking a dedicated Customer Service Specialist to manage a significant volume of incoming and outgoing communications. The ideal candidate will demonstrate quick learning abilities, adeptly memorizing scripts and adjusting them as necessary during customer interactions. This role involves addressing a variety of...


  • Denver, Colorado, United States Endeavor Exteriors Full time

    Job OverviewAt Endeavor Exteriors, we are seeking a dedicated Customer Service Specialist to effectively manage a significant volume of both incoming and outgoing communications. The ideal candidate will quickly grasp scripts and adjust them as necessary when challenges arise during interactions. This role involves addressing a range of essential support...


  • Denver, Colorado, United States European Specialist LLC Full time

    Job OverviewPosition Summary: The Automotive Service Technician is responsible for diagnosing and repairing vehicles to ensure optimal performance and safety.Key Responsibilities:Diagnose necessary repairs and recommend additional services that benefit the customer.Perform maintenance and repairs on light-duty trucks and various automobiles.Maintain a valid...


  • Denver, Colorado, United States Consulting Advantage Ltd Full time

    Position OverviewWe are seeking enthusiastic and customer-focused individuals to fill the role of Customer Service Specialist at Consulting Advantage Ltd. In this position, you will serve as the primary contact for our clients, addressing their inquiries, resolving challenges, and providing detailed information regarding our offerings.Key...


  • Denver, Colorado, United States Endeavor Exteriors Inc Full time

    Endeavor Exteriors Inc is on the lookout for a dedicated individual to become part of our team as a Customer Service Specialist. The successful candidate will be adept at managing a high volume of both incoming and outgoing communications, demonstrating proficiency in memorizing and adapting scripts as necessary. Key responsibilities include assisting...


  • Denver, Colorado, United States SCL Health Full time

    Healthcare Customer Service SpecialistWe are dedicated to supporting your journey as a Healthcare Customer Service Specialist.Your Role:As a vital member of our team, you will bring your energy, dedication, and compassion to your role. You thrive in a fast-paced environment, maintaining organization while ensuring a positive experience for our patients.About...


  • Denver, Colorado, United States EF Education First Full time

    Traveler Support SpecialistJoin our team at EF Go Ahead Tours and embark on an exciting career as a Traveler Support Specialist (TSS). At EF Go Ahead Tours, we are dedicated to guiding individuals of all ages across the globe through meticulously planned group travel experiences. From young professionals to retirees, solo adventurers to families, and novice...


  • Denver, Colorado, United States Endeavor Exteriors Full time

    Job OverviewAt Endeavor Exteriors, we are seeking a dedicated Customer Service Specialist to manage a significant volume of incoming and outgoing communications. The ideal candidate will quickly adapt to various scenarios, utilizing scripts effectively while addressing customer inquiries. This role is essential in providing support, insights, and guidance...


  • Denver, Colorado, United States SCL Health Full time

    Healthcare Customer Service SpecialistAt SCL Health, we are dedicated to providing exceptional care and support to our patients. As a Healthcare Customer Service Specialist, you will play a crucial role in ensuring a positive experience for our patients and their families.Your Role:In this position, you will be responsible for:Welcoming patients and managing...


  • Denver, Colorado, United States Service Logic Full time

    Job Summary:We are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Service Logic. As a key member of our customer service team, you will be responsible for coordinating service schedules, ensuring timely completion of maintenance and repairs, and providing exceptional customer service.Key...


  • Denver, Colorado, United States SCL Health Full time

    Healthcare Customer Service SpecialistAt SCL Health, we value your dedication and are committed to supporting your integration into our organization. As part of this commitment, we offer a sign-on bonus of up to $500.00 and a retention bonus of $500.00 when applicable.Your Role:As a Healthcare Customer Service Specialist, you will bring your energy,...


  • Denver, Colorado, United States Randstad Full time

    Company Overview: Randstad is a premier staffing agency dedicated to connecting talented individuals with leading organizations. We pride ourselves on understanding the unique needs of both our clients and candidates.Position Summary: We are seeking a dedicated Bilingual Customer Service Specialist fluent in both English and Spanish to support our client, a...