Resident Support Coordinator

2 weeks ago

San Jose, California, United States MidPen Housing Full time
ABOUT MIDPEN HOUSING
At MidPen Housing, we are dedicated to creating communities that transform lives. Since our inception, we have focused on our mission to:

provide safe and affordable housing of exceptional quality to those in need; establish stability and opportunities for our residents; and nurture diverse communities that enable individuals from various ethnic, social, and economic backgrounds to live with dignity, harmony, and mutual respect.

We engage in the development of affordable housing, offer professional property management across our communities, and coordinate comprehensive onsite support programs designed to empower residents.

Operating in 12 counties across Northern California, we have gained recognition as a leading non-profit developer and steward of affordable housing.

Our extensive portfolio includes over 130 properties, providing homes for 20,000 working families, seniors, and individuals with special needs.

We take pride in delivering affordable housing solutions and invite you to join us in our commitment to social, economic, and racial equity.


RESIDENT SERVICES OVERVIEW
The Resident Services team is essential in delivering vital support services to our residents.

Our three focus areas – Family Services, Senior Services, and Health and Supportive Housing – foster relationships with residents by engaging, connecting, and providing services that help them maintain stable housing and achieve self-sufficiency.

Our programs emphasize long-term financial and physical health, mobility, and include financial workshops, ESL classes, senior wellness activities, after-school programs, and a summer program for young residents.

The Services team also plays a crucial role in ensuring food security through onsite food distributions in collaboration with local organizations.

Guided by our ICARE values (Integrity, Collaboration, Accountability, Respect, and Excellence) and our principles of Diversity, Equity, Inclusion, and Belonging, Resident Services collaborates closely with residents, community partners, and fellow team members, including our Property Management team.


COMPENSATION AND BENEFITS

MidPen Housing has been recognized as a Great Place to Work, and we offer a comprehensive benefits package that includes healthcare options, dental and vision coverage, life and disability insurance.

Additional voluntary benefits include a 403(b) retirement plan, financial literacy and retirement planning options, FSA for childcare, medical and commuter benefits, an Employee Assistance program, and pet insurance.

We provide 14 paid holidays, including a winter holiday break, and 4 paid wellness days for employees to recharge.

As a learning organization, we support professional development and career advancement, offering up to $3,000 annually for education assistance, including tuition reimbursement and loan debt relief.

We also provide a paid parental leave benefit of 12 weeks for new or expecting parents.


POSITION SUMMARY

The Community Services Coordinator plays a pivotal role in delivering and facilitating educational, health, and wellness programs for residents of MidPen properties.

This position is responsible for providing access to and implementing programs such as:

  • After School Programs
  • Summer Programs
  • Academic Support and College Readiness
  • ELL and ESL Programs
  • Health and Education Workshops
  • Food Security Initiatives
  • Nutrition and Physical Activity
  • Financial Stability Training
  • Rental Assistance and Lease Education

The Coordinator also leads outreach efforts and organizes community events to build trust and engagement.


KEY RESPONSIBILITIES
  • Deliver onsite programs and ensure their implementation meets internal standards and regulatory expectations.
  • Conduct outreach through various channels to inform residents about available services.
  • Prepare and submit necessary program documentation as required.
  • Assist in crisis intervention and provide appropriate follow-up.
  • Manage partnerships and collaborate with local community agencies.
  • Support property-level needs assessments and respond to resident feedback.
  • Maintain accurate records and ensure timely reporting.
  • Participate in team meetings and cultivate collaborative relationships.
  • Perform additional duties as assigned.

QUALIFICATIONS

To be successful in this role, candidates should possess:

  • A High School Diploma or GED with at least 1 year of experience in community development or social services; progress towards a 2-year or 4-year degree is preferred.
  • Experience working with diverse populations, including families, youth, and older adults.
  • Strong customer service orientation and relationship-building skills.
  • Excellent communication skills, with the ability to navigate language barriers.
  • Proficiency in technology tools to support interactions.
  • A valid California Driver's License and reliable transportation.

EQUAL OPPORTUNITY EMPLOYER
MidPen Housing Corp. is committed to providing equal employment opportunities and prohibits discrimination and harassment of any kind. We believe that diversity and inclusion are vital to our success and strive to recruit, develop, and retain talented individuals from diverse backgrounds.

  • IT/AV Support Coordinator

    1 month ago

    San Jose, California, United States Vi Living Full time

    Overview: Vi is recognized as a Great Place to Work and one of Glassdoor's 100 Best Companies to work for. Learn from the best and accelerate your career with Vi.What We Offer: Competitive payExceptional benefitsGenerous Paid Time Off - start accruing on day one401k with company matchPaid maternity and paternity benefitsAward-winning training and...

  • Marketing Coordinator

    2 weeks ago

    San Jose, California, United States Support Revolution Full time

    Location: RemoteAbout Support Revolution: Support Revolution is a leading provider of innovative solutions in customer support and engagement for various industries. We pride ourselves on our rapid growth and commitment to excellence in service delivery. Our expansion has opened up numerous opportunities for talented individuals to join our dynamic team.Job...

  • Resident Services Coordinator

    5 days ago

    San Francisco, California, United States BRIDGE Housing Full time

    Job SummaryThe Operations Manager at BRIDGE Housing is responsible for supporting the Resident Manager and acting as their representative in their absence. This position requires high attention to detail, good judgement, and excellent customer service skills.The Operations Manager is expected to maintain BRIDGE Housing's high standards of professionalism and...

  • Resident Support Services Specialist

    2 weeks ago

    San Ysidro, California, United States Jamboree Full time

    Job OverviewSalary: $23/hour + BenefitsWe are seeking committed individuals to contribute to the mission of Jamboree, a leading nonprofit organization dedicated to providing high-quality affordable housing and transformative services that uplift lives and enhance community well-being.Location: San Ysidro, CAStatus: Full Time, HourlyCompensation: $23/hour +...

  • Resident Support Services Manager

    2 weeks ago

    San Francisco, California, United States Chinatown Community Development Center Full time

    Job OverviewPosition Summary:The Community Engagement Coordinator plays a vital role in delivering support services to a diverse population of individuals and families residing in a cluster of formerly public housing. This role operates within a trauma-informed care framework, applying best practices to enhance the quality of life for residents by...

  • Technical Support Specialist

    1 week ago

    San Jose, California, United States Quatrro Business Support Services Full time

    Job Title: Desktop Support EngineerCompany: Quatrro Business Support ServicesObjective of the Role:The Desktop Support Engineer is tasked with delivering daily desktop assistance at client locations and through remote access, aiding a diverse clientele with their technological requirements.This position provides the chance to engage with advanced...

  • Sales Support Coordinator

    2 weeks ago

    San Jose, California, United States San Jose Convention Full time

    Position OverviewSales Support CoordinatorThe Sales Support Coordinator plays a crucial role in providing essential administrative assistance to the Sales Division and other related departments as required.Assist Sales Executives with their sales initiatives and client relations.Manage phone communications and customer inquiries.Prepare necessary...

  • Client Support Coordinator

    2 weeks ago

    San Jose, California, United States Spread Your Wings, LLC. Full time

    Position OverviewJoin Our Team - We are seeking a dedicated individual with a strong commitment to supporting clients with Intellectual Disabilities. This role is essential in delivering Supportive Living Services.What We Offer:Comprehensive medical coverage for employees.Life insurance policy valued at $25,000.Health benefits including dental and vision for...

  • Nurse Residency Program Coordinator

    1 week ago

    San Leandro, California, United States Community Health Center Network Inc Full time

    Job OverviewThe Community Health Center Network Inc. is on the lookout for a Nurse Residency Program Coordinator to enhance their dedicated team. As a vital part of the Alameda Health Consortium, CHCN is committed to delivering exceptional care to community health centers across Alameda County. The Nurse Residency Program Coordinator will be instrumental in...

  • Sales Support Coordinator

    7 days ago

    San Jose, California, United States Leotek Electronics USA LLC Full time

    Job OverviewPosition: Sales Support CoordinatorCompany Profile: Leotek Electronics USA LLC is a premier provider of advanced LED lighting solutions, including street, area, site, and traffic signal lighting. Our mission is to foster innovation and sustainability through our offerings, catering to both public and commercial sectors.Role Objective: We are...

  • Technical Support Specialist

    2 weeks ago

    San Jose, California, United States Quatrro Business Support Services Full time

    Job Title: Desktop Support EngineerCompany: Quatrro Business Support ServicesObjective of the Role:The Desktop Support Engineer is tasked with delivering comprehensive desktop assistance at various client locations and through remote channels, catering to diverse technological requirements.This position provides a unique chance to engage with advanced...

  • Memory Care Activities Coordinator

    1 week ago

    San Jose, California, United States Merril Gardens Full time

    Memory Care Activities CoordinatorShift: 11:30am - 7:00pm Are you enthusiastic about enhancing the lives of seniors? Do you have a commitment to fostering a supportive environment that respects individuality and dignity? If so, this role may be an excellent fit for you. Merrill Gardens at Willow Glen is currently seeking a Memory Care Activities Coordinator...

  • Social Services Coordinator

    7 days ago

    San Jose, California, United States PACS Inc Full time

    Exciting Opportunity for a Social Services Coordinator at PACS Inc. We take immense pride in our dedicated staff, supportive work culture, and a 'family-oriented' atmosphere. Role Overview: The primary aim of this position is to support the planning, development, organization, implementation, evaluation, and management of our facility's social service...

  • Social Services Coordinator

    2 weeks ago

    San Jose, California, United States PACS Inc Full time

    Exciting Role for a Social Services Coordinator at PACS Inc. We pride ourselves on our dedicated team, positive work culture, and a supportive environment. Role Overview: The primary objective of this position is to support the planning, development, organization, implementation, evaluation, and management of our facility's social service initiatives in...

  • Community Services Coordinator

    2 weeks ago

    San Jose, California, United States MidPen Housing Full time

    ABOUT MIDPEN HOUSINGAt MidPen Housing, we are dedicated to creating communities that transform lives. Since our inception in 1970, our mission has been clear: to offer safe, affordable housing of exceptional quality to those in need; to establish stability and opportunities for our residents; and to cultivate diverse communities that enable individuals from...

  • Memory Care Activities Coordinator

    7 days ago

    San Jose, California, United States Merril Gardens Full time

    Inspire Connections Program Director (Activity Director)Memory CareShift: 11:30am - 7:00pmAre you enthusiastic about enhancing the lives of seniors? Do you have a commitment to fostering an environment that respects individuality and dignity? If this resonates with you, we invite you to explore an opportunity with Merrill Gardens at Willow Glen as an Inspire...

  • Program Manager, Resident Services Coordinator

    2 days ago

    San Francisco, California, United States Mission Housing Development Corporation Full time

    Job DescriptionJob Title: Program Manager, Resident ServicesLocation: San FranciscoDepartment: Resident ServicesReports To: Director of Resident ServicesJob Status: Exempt, Full-TimeCompensation: $85,000.00 to $90,000.00 per year, DOE; medical, dental, vision & retirement planJob Summary:The Program Manager, Resident Services will oversee the Resident...

  • Senior Resident Care Coordinator

    2 weeks ago

    San Francisco, California, United States SilverCrest Full time

    Begin your journey as a Lead Resident Assistant at SilverCrest, a premier Assisted Living Facility Uphold dignity, provide outstanding care, and create a significant difference as a Resident Assistant in our nurturing environment. Why choose SilverCrest? Positive work atmosphere with dedicated and experienced staff. Friendly culture that is evident...

  • Youth and Family Support Coordinator

    2 weeks ago

    San Jose, California, United States Mt. Pleasant Elementary Full time

    About the Organization Welcome to Mt. Pleasant Elementary Mt. Pleasant Elementary is dedicated to providing a comprehensive educational experience for students from Transitional Kindergarten through 8th Grade. With a commitment to fostering a nurturing environment, we serve a diverse population of approximately 1,500 students, preparing them for future...

  • Coordinator for Academic Success

    1 month ago

    San Jose, California, United States tapwage Full time

    Job SummaryReporting to the Director of Residential life, the Coordinator for Academic Success works independently, under limited supervision, to develop, implement, and assess all academic support programs within housing facilities. The Coordinator for Academic Success collaborates with a variety of stakeholders including faculty, students, campus partners...