Healthcare Patient Coordinator
1 week ago
At Healogics, we take pride in the impactful work we do to enhance the lives of our patients. We recognize that meaningful contributions require dedication, and we are devoted to supporting and rewarding our employees for their invaluable service.
Role Overview:
The Patient Navigator plays a crucial role in ensuring the efficient operation of our outpatient wound care center. This position encompasses a variety of front office responsibilities and general administrative tasks that support the clinical staff.
Key Responsibilities:
- Collaborate with center leadership to optimize daily patient flow.
- Engage actively in team meetings to enhance center operations.
- Welcome patients and visitors, managing incoming calls and directing them appropriately.
- Oversee patient communication, including scheduling and appointment reminders, while coordinating with providers as per the care continuum model.
- Verify and obtain patient insurance details, including necessary pre-certifications and authorizations, and accurately input data into relevant systems.
- Record and manage patient charges within databases.
- Ensure accuracy in charge reconciliation, prepare monthly patient survey data, and compile necessary documentation for providers.
- Organize new patient records, maintain existing files, and perform quality checks for completeness and signatures.
- Coordinate and schedule ancillary tests with other departments.
- Facilitate patient transportation arrangements as required.
- Maintain office and medical supplies, ensuring equipment is in good working order.
- Perform additional duties as assigned.
Qualifications:
- High School Diploma or GED; Associate's degree is preferred.
- A minimum of two years of administrative experience, ideally in a healthcare environment; prior experience in medical coding is advantageous.
Preferred Skills:
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong customer service, interpersonal, and communication skills, both verbal and written.
- Excellent organizational and time-management abilities.
- Typing speed of at least 60 words per minute.
- Basic mathematical skills and attention to detail.
- Ability to maintain confidentiality and work effectively in a fast-paced environment.
- Capability to collaborate with others in a team-oriented setting.
The hourly compensation for this role typically ranges from $21.81 to $28.43, depending on qualifications such as education, experience, and geographical considerations.
For current employees, applications must be submitted as internal candidates through the designated internal job portal.
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