Customer Shuttle Coordinator
2 weeks ago
At FIVE STAR SUBARU OF GRAPEVINE LLC, we believe our team members are the cornerstone of our success. Since our inception, we have grown our operations while adhering to our foundational values of enjoyment, integrity, empathy, self-discipline, and continuous improvement.
We are committed to creating a workplace where our employees find joy in their roles, and our clients appreciate the service provided by our staff. Our mission is to utilize innovative technology to enhance the customer experience. We strive to be the leading provider of Subaru products and services in the DFW region, maintaining exceptional standards in customer satisfaction, employee well-being, and client loyalty. Our Core Values, Vision, and Mission statements define our identity and guide our operations.
Benefits:
- Comprehensive Medical, Dental, and Vision Insurance
- Short- and Long-Term Disability Insurance
- 401(k) Retirement Plan
- Life Insurance Coverage
- Critical Illness and Accident Insurance
- Hospital Indemnity Insurance
- Paid Time Off for full-time employees
- Employee discounts on vehicles, parts, and services
- Drug-Free Workplace Policy
- Complimentary lunches on Saturdays
- A vibrant and engaging company culture
Primary Duties:
- Safely transport customers to and from their residences or workplaces, ensuring punctuality
- Exhibit sound judgment and adhere to safe driving protocols
- Follow a designated shuttle route efficiently
- Assist passengers with entering and exiting vehicles
- Utilize communication tools to stay connected with the dealership regarding service updates
- Maintain accurate trip records, including passenger information and destinations
- Notify the dispatcher or service manager of any required maintenance for the shuttle vehicle, such as oil changes, tire rotations, cleaning, and general upkeep
Qualifications:
- Possess a valid driver's license and maintain a clean driving record
- Present a neat and professional appearance
- Willingness to undertake additional responsibilities as necessary
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