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Client Relations Coordinator

2 months ago

Grapevine, Texas, United States Earthbound Holding LLC Full time
Job Overview

Compensation: $17.00/hr

KEY RESPONSIBILITIES:

  • Engages with customers through various communication channels to fulfill their online order requirements.
  • Delivers outstanding customer service by ensuring prompt and precise order processing, while collaborating with different departments to address inquiries.
  • Handles customer questions and issues efficiently and effectively.
  • Coordinates with shipping partners to guarantee customer satisfaction.
  • Develops and nurtures client relationships by providing timely and accurate support to foster loyalty.
  • Supports the E-Commerce team in managing order processing and returns.
  • Maintains financial systems with diligence.
  • Completes all administrative tasks related to E-Commerce accurately.
  • May occasionally work in a warehouse setting, adapting to temperature variations and lifting items up to 50 pounds.
  • Performs additional duties as assigned.

SKILLS AND ATTRIBUTES:

  • Capable of multitasking while ensuring high performance and integrity.
  • Works well both independently and as part of a team.
  • Adapts effectively to a dynamic work environment.
  • Thrives under pressure in a fast-paced setting.
  • Exhibits strong attention to detail and organizational skills.

QUALIFICATIONS:

  • Customer-oriented with a genuine passion for assisting others.
  • Possesses strong problem-solving, interpersonal, and analytical abilities.
  • Demonstrates excellent written and verbal communication skills.
  • Skilled in managing and prioritizing tasks.
  • Proficient in MS Outlook, Word, Excel, and Google Suite.
  • Exhibits strong typing and computer proficiency.
  • Maintains detailed records across various platforms for easy access.
  • Comfortable working in a hybrid environment.
  • Previous experience in retail is advantageous.

FOR MORE INFORMATION:

To learn more about the company and application process, please visit the company website.