Logistics Coordinator
6 days ago
**Job Summary**
IM Global LLC is seeking a highly skilled Logistics Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth flow of goods and services from our vendors to our customers.
Key Responsibilities:
- Coordinate with our vendors and service providers to ensure timely and accurate delivery of goods and services.
- Monitor and track shipment customs clearance information and status, investigating and resolving any operational or entry issues that may arise.
- Collaborate with our warehouse and 3rd party warehouses to ensure customer needs are met, including order fulfillment, forwarding, drop shipping, and transshipment.
- Manage import customs clearance and transportation, ensuring compliance with all relevant regulations and laws.
- Work closely with our customer service team to resolve any issues related to lost packages, undeliverable packages, and refund requests.
Requirements:
- Bachelor's degree from a 4-year college or university and 1-2 years of related experience and/or training.
- Excellent analytical and problem-solving skills, with the ability to think critically and make sound decisions.
- Excellent written and verbal communication skills, with the ability to effectively communicate with internal and external stakeholders.
- Proficient in Microsoft Office Suite or similar software, with the ability to learn and adapt to new systems and technologies.
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