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In-Flight Catering Operations Coordinator
2 months ago
Abby's Catering has been delivering exceptional culinary and hospitality services since its inception in 1980. Our clientele includes high-profile individuals such as celebrities, government officials, and industry leaders who travel through Houston. We also cater to corporate offices and private events, ensuring a unique gourmet experience.
Position Summary:
The In-Flight Catering Operations Coordinator plays a vital role in managing the daily catering delivery operations, ensuring that all services meet the highest standards of quality and efficiency. This position requires close collaboration with various internal departments and direct communication with our esteemed clients. The ideal candidate will be proactive in initiating projects aimed at enhancing the overall catering preparation and delivery processes.
Key Responsibilities:
- Oversee the timely and safe delivery of catering services for assigned flights, adhering to customer specifications.
- Conduct comprehensive pre-flight inspections using designated checklists.
- Ensure accurate meal counts and minimize overprovisioning.
- Assist with loading operations, ensuring proper stowage of all items.
- Facilitate the handover process to the aircraft crew, ensuring all delivery notes are signed.
- Compile daily catering delivery reports and maintain accurate records.
- Communicate operational updates promptly to relevant departments.
- Monitor compliance with hygiene, quality, and safety standards.
- Identify and address any operational challenges, reporting them to management.
- Develop and implement training programs for new team members.
Safety Responsibilities:
- Prioritize safety protocols on the ramp and ensure all team members are trained accordingly.
- Monitor adherence to safety regulations and report any violations.
- Maintain all safety equipment and ensure its proper usage.
Core Values:
We expect our team members to embody our core values of Customer Service, Accountability, Teamwork, Competitiveness, and Honesty in all aspects of their work.
Mission Statement:
Our mission is to remain the leading provider of in-flight and corporate catering services in the Houston & Dallas Metro area, utilizing locally sourced ingredients and delivering personalized service while adhering to the highest food safety standards.
Qualifications:
Applicants should possess relevant experience in the airline catering sector, with a strong understanding of operational procedures and safety regulations. Excellent communication skills, the ability to work both independently and collaboratively, and proficiency in standard office software are essential.