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Customer Service Representative
2 months ago
CareGARD Warranty Services is a leading provider of warranty services in the automotive industry. We are seeking a highly motivated and detail-oriented individual to join our team as a Business Processing Specialist.
About the Role
- As a Business Processing Specialist, you will be responsible for data entry and record keeping of contracts in multiple aftermarket automotive programs.
- You will utilize third-party websites to pull necessary data and run reports to ensure accurate and timely customer service responses.
- Interdepartmental coordination of customer files and communications will be a key aspect of this role.
- You will also be responsible for answering multi-line calls and providing clear and concise information to callers.
Requirements
- A Bachelor's Degree is preferred, but not required.
- Bilingual skills in Spanish and English are a plus.
- Proficient computer skills, including Office 365, are essential.
- Data entry accuracy is a must, and you must be able to clearly communicate information to callers.
- Professionalism and reliability are required in this role.
Benefits
- Professional development opportunities
- Health, dental, and vision insurance
- Company-provided life insurance and short-term disability
- Nine paid holidays
- Weekends off
- Paid time off
- Employee engagement and birthday celebrations