Medical Office Front Desk Coordinator

1 week ago

Wilmington, Delaware, United States Mid Atlantic Retina Full time

Incentive Program: This role is eligible for a $1,000 Hiring Incentive. The selected candidate will receive $500 after successfully completing 90 days of employment and an additional $500 after 6 months of employment. This offer is exclusive to new hires.

Health Compliance: New hires at Mid Atlantic Retina must provide proof of at least one dose of the Covid-19 vaccine prior to starting, unless an exception is approved by Human Resources. Both doses of the vaccine (except for the single-dose Johnson & Johnson vaccine) must be completed within 40 days of hire, barring any approved exceptions.

Position Type: Full Time

Qualifications:

  • High school diploma or GED
  • Preferred: 1 year of experience in a medical office front desk role or equivalent
  • Familiarity with ICD-10, CPT, and Microsoft Office Suite
  • Nextgen knowledge is a plus but not mandatory

Job Overview: Mid Atlantic Retina stands as one of the largest retina practices in the region, providing competitive pay, bonuses, and opportunities for professional growth. As a Front Desk Coordinator, your responsibilities will include:

  • Welcoming patients and managing check-in and check-out processes
  • Collecting and copying patient insurance information
  • Ensuring referrals are accurately presented
  • Entering and verifying insurance details in the EMR system
  • Scheduling patient appointments and assisting with various office tasks

Employee Benefits:

  • 401(k) & Profit Sharing
  • Health, Dental, and Vision Insurance
  • Life Insurance
  • Short & Long Term Disability
  • Paid Time Off
  • Performance Bonuses

Physical & Cognitive Requirements:

The role requires effective communication skills, both verbally and in writing. Employees may occasionally need to bend, kneel, or lift objects weighing over 20 pounds. Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The working environment typically involves moderate lighting.

Employees will also engage in data management tasks, including processing and recording information accurately. The ability to follow instructions and communicate ideas clearly is essential for success in this position.

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