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Healthcare Front Office Coordinator

2 months ago


Wilmington, Delaware, United States Mid Atlantic Retina Full time

Join Our Team at Mid Atlantic Retina

This role is eligible for a $1,000 Hiring Incentive. The selected candidate will receive $500 after successfully completing 90 days of employment and an additional $500 after 6 months of service. Please note that this incentive is available to new hires only.

Covid-19 Vaccination Requirement

New hires must provide proof of at least one dose of the Covid-19 vaccine prior to starting, unless an approved exception is granted. Both doses (except for the single-dose Johnson & Johnson vaccine) must be completed within 40 days of hire, unless an exception is on file.

Position Type: Full Time

Qualifications

  • High school diploma or GED
  • 1 year of experience in a front desk role within a medical setting (preferred)
  • Familiarity with ICD-10, CPT, and Microsoft Office Suite
  • Knowledge of Nextgen is advantageous but not mandatory

Role Overview

As a Front Desk Receptionist at Mid Atlantic Retina, you will play a vital role in our operations. Your responsibilities will include:

  • Welcoming patients and managing check-in and check-out processes
  • Collecting and verifying patient insurance information
  • Inputting data into the EMR system
  • Scheduling appointments and assisting with various administrative tasks

Employee Benefits

  • 401(k) & Profit Sharing
  • Health, Dental, and Vision Insurance
  • Life Insurance
  • Short & Long Term Disability
  • Paid Time Off
  • Performance Bonuses

Physical & Cognitive Requirements

The role requires effective communication skills, both verbal and written, and the ability to interact with patients and colleagues. Physical demands include:

  • Occasional bending, kneeling, and lifting of objects over 20 pounds
  • Specific vision abilities including close and distance vision, color vision, and depth perception
  • Manual dexterity for operating office equipment and handling patient documents

At Mid Atlantic Retina, we are committed to providing a supportive work environment where employees can thrive and develop their careers.