Food and Beverage Operations Supervisor

2 weeks ago


Dumfries, Virginia, United States Colonial Downs Group LLC Full time
Job Overview

Position Summary: Oversees the operations of the Food & Beverage division, ensuring compliance with established company policies as well as local, state, and federal regulations.

Key Responsibilities: This job description outlines essential functions and does not encompass all duties that may be assigned. Employees are expected to adhere to any additional job-related instructions provided by their supervisors.

  1. Delivers exceptional guest service to both internal and external customers, embodying the #AddLife culture in all interactions.
  2. Facilitates guest service training and departmental orientation for new hires.
  3. Collaborates with management to provide ongoing training for all staff members.
  4. Ensures the dining area is properly set up and prepared for service.
  5. Supervises side work responsibilities and opening and closing procedures.
  6. Coordinates with fellow F&B Supervisors and Managers regarding scheduling, food ordering, and inventory levels.
  7. Assists in the setup and breakdown of private events.
  8. Creates and maintains a supportive and motivating environment for Team Members.
  9. Maintains confidentiality of sensitive information in accordance with company policies and regulations.
  10. Assists management in evaluating activities across reporting areas to enhance staffing levels, working conditions, and overall guest service quality.
  11. Monitors the performance of subordinate employees to ensure adherence to management standards.
  12. Addresses issues within the scope of authority and recommends solutions for matters requiring higher-level intervention.
  13. Oversees daily departmental activities in accordance with established company policies.
  14. Keeps the supervising manager informed of significant developments.
  15. Performs other duties as assigned.

Regulatory Compliance Responsibilities: Each Team Member is responsible for compliance with relevant laws and regulations.

  • Participates in mandatory training sessions provided by the Company.
  • Obtains and maintains necessary licenses.
  • Conducts duties in accordance with local laws and regulations.
  • Ensures minors are not permitted in restricted areas or served alcoholic beverages.
  • Possesses knowledge of the ordinances, regulations, and policies relevant to the department.
  • Understands the Property's initiatives to address problem gaming.
  • Reports any known misconduct or violations.

Qualifications: High school diploma or equivalent; one to two years of relevant experience and/or training; or a combination of education and experience.

Must be capable of articulating ideas and making independent decisions.

Certificates and Licenses: Virginia Racing Commission License, Serv-Safe Certification.

Supervisory Responsibilities: Manages subordinates who may oversee other employees.

Physical demands and work environment details can be reviewed in Human Resources. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

The information provided herein is intended to describe the general nature and level of work performed by employees in this role and is not an exhaustive list of responsibilities, duties, and skills required. This description does not constitute an employment contract and is subject to change at the employer's discretion.

#colonialdowns



  • Dumfries, Virginia, United States Colonial Downs Group LLC Full time

    Job OverviewPosition Summary: Oversees the operations of the Food & Beverage division, working under the guidance of the department manager, while adhering to established company policies and applicable regulations.Key Responsibilities: This overview does not encompass all tasks associated with this role, which are essential to the execution of primary job...


  • Dumfries, Virginia, United States Colonial Downs Group LLC Full time

    Job OverviewPosition Summary: Oversees the functions of the Food & Beverage division, under the guidance of the management team, adhering to established company protocols and applicable regulations.Key Responsibilities: This description does not encompass all tasks that may be assigned to the employee in this role. All responsibilities are considered...


  • Dumfries, Virginia, United States Colonial Downs Group LLC Full time

    Food and Beverage Operations Leader Job DescriptionThe Food and Beverage Operations Leader is responsible for managing the daily functions of dining establishments and bar services, ensuring that guests receive outstanding service while complying with organizational standards and regulations.Core Responsibilities:Oversee and guide the Food & Beverage Team...


  • Dumfries, Virginia, United States Colonial Downs Group LLC Full time

    Job OverviewThe Beverage Operations Supervisor plays a crucial role in overseeing the performance and profitability of designated venues. This position is focused on developing and maintaining high-performing teams, achieving financial goals, ensuring effective inventory management, and delivering exceptional customer service while adhering to health and...


  • Dumfries, Virginia, United States Colonial Downs Group LLC Full time

    Job DescriptionJob Summary: We are seeking a highly skilled and experienced Beverage Operations Manager to join our team at Colonial Downs Group LLC. The successful candidate will be responsible for the overall operation and profitability of assigned venues, ensuring the development and maintenance of well-performing teams, achieving financial and enterprise...


  • Dumfries, Virginia, United States Troon International Full time

    Job Opportunity at Troon InternationalJob Title: StewardJob Summary:We are seeking a highly motivated and detail-oriented Steward to join our team at Troon International. As a Steward, you will play a critical role in ensuring the highest level of service and quality in our food and beverage operations.Key Responsibilities:Clean and sanitize all dishes,...

  • Beverage Attendant

    7 days ago


    Dumfries, Virginia, United States Colonial Downs Group LLC Full time

    Job OverviewThe Beverage Attendant plays a crucial role in delivering exceptional beverage service to guests in a lively casino environment, adhering to established guidelines and standards. This position encompasses various responsibilities aimed at ensuring a pleasant experience for all patrons.Key ResponsibilitiesConfirm the legal drinking age of guests...


  • Dumfries, Virginia, United States Food Lion Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Leader to join our team at Food Lion. As a key member of our retail operations team, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Customer Service: Provide fast, easy,...


  • Dumfries, Virginia, United States Walmart Full time

    Job OverviewAs a Food and Consumable associate at Walmart, you will be responsible for ensuring that customers have an exceptional shopping experience. Your primary focus will be on taking care of customers and creating visually appealing displays to meet their needs.Key ResponsibilitiesMaintain a clean and organized store environment, including the sales...


  • Dumfries, Virginia, United States Colonial Downs Group LLC Full time

    Parking Operations Supervisor Job DescriptionWe are seeking a Parking Operations Supervisor to become a vital part of our team at Colonial Downs Group LLC. In this role, you will oversee transportation and valet services for our patrons while assisting the Transportation Manager with various administrative responsibilities to ensure efficient departmental...


  • Dumfries, Virginia, United States Colonial Downs Group LLC Full time

    Position Available: Slot Operations SupervisorWe are seeking a committed Slot Operations Supervisor to enhance our gaming floor operations and ensure an exceptional experience for our patrons. In this role, you will be responsible for overseeing daily activities on the gaming floor, upholding high service standards, and effectively addressing guest concerns....


  • Dumfries, Virginia, United States Colonial Downs + Rosie's Gaming Emporium Full time

    Position Overview:As a key player in our financial operations, the Revenue Audit Clerk is responsible for accurately computing, classifying, recording, and verifying numerical data to maintain precise accounting records. This role is crucial in ensuring compliance with regulatory standards in Revenue Audit while reporting any potential discrepancies to...


  • Dumfries, Virginia, United States Colonial Downs Group LLC Full time

    Position Available: Slot Operations SupervisorWe are seeking a committed Slot Operations Supervisor to enhance our gaming experience and ensure top-notch service for our patrons. In this role, you will be responsible for managing floor operations, upholding service excellence, and effectively addressing guest concerns. Your focus on guest satisfaction will...


  • Dumfries, Virginia, United States Colonial Downs Group LLC Full time

    Job OverviewThe Senior Kitchen Supervisor plays a pivotal role in guiding kitchen personnel during food preparation and service. This position entails collaborating with the Sous Chef to oversee kitchen operations, ensuring that all dishes meet high standards of taste and presentation. The Senior Kitchen Supervisor will lead, mentor, and retrain culinary...


  • Dumfries, Virginia, United States Colonial Downs Group LLC Full time

    Slot Operations Supervisor PositionWe are seeking a committed Slot Operations Supervisor to enhance our service quality for patrons. In this role, you will manage the gaming floor, uphold exceptional service standards, and effectively address guest concerns. Focusing on guest experience, you will collaborate with various teams to foster an inviting gaming...


  • Dumfries, Virginia, United States Churchill Downs Incorporated Full time

    Job OverviewThe Security Operations Supervisor plays a crucial role in ensuring the safety and security of guests, staff, and company assets. This position oversees the daily management and operations of the Security Department in the absence of higher management. The supervisor is dedicated to maintaining exceptional guest service and effectively resolving...


  • Dumfries, Virginia, United States Colonial Downs + Rosie's Gaming Emporium Full time

    Position Overview:As a vital member of our financial team, the Revenue Audit Clerk is responsible for accurately computing, classifying, recording, and verifying numerical data essential for maintaining precise accounting records. This role plays a crucial part in ensuring compliance with regulatory standards in Revenue Audit and reporting any potential...


  • Dumfries, Virginia, United States Churchill Downs Incorporated Full time

    Job OverviewThe Security Operations Supervisor plays a crucial role in ensuring the safety and security of guests, staff, and company assets. This position is responsible for overseeing the daily functions of the Security Department in the absence of higher management, while maintaining exemplary guest service and resolving conflicts effectively.Key...


  • Dumfries, Virginia, United States Colonial Downs + Rosie's Gaming Emporium Full time

    Position Overview:As a vital member of our financial team, the Revenue Audit Clerk is responsible for the accurate computation, classification, recording, and verification of numerical data essential for maintaining precise accounting records. This role plays a crucial part in ensuring compliance with regulatory standards in Revenue Audit while promptly...


  • Dumfries, Virginia, United States Colonial Downs Group LLC Full time

    Job OverviewThe Revenue Compliance Specialist is responsible for the accurate computation, classification, recording, and verification of numerical data to maintain precise accounting records. This role plays a crucial part in ensuring adherence to regulatory standards in Revenue Audit and reporting any potential discrepancies to management.Key...