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Food and Beverage Operations Leader

2 months ago

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Food and Beverage Operations Leader Job Description

The Food and Beverage Operations Leader is responsible for managing the daily functions of dining establishments and bar services, ensuring that guests receive outstanding service while complying with organizational standards and regulations.

Core Responsibilities:

  • Oversee and guide the Food & Beverage Team Members
  • Assign tasks and ensure team accountability
  • Uphold service excellence and provide mentorship and training
  • Guarantee the safety of both employees and patrons
  • Assess and maintain the quality of food and beverages
  • Assist in the hiring process and conduct performance evaluations
  • Engage in budget oversight and promotional initiatives
  • Manage cleanliness standards and upkeep of equipment
  • Identify operational needs and execute effective solutions
  • Address customer grievances and foster guest relations
  • Develop and oversee departmental budget
  • Collaborate with management on operational benchmarks
  • Provide leadership and manage projects effectively
  • Deliver superior guest service consistently
  • Conduct training sessions on guest service for new hires
  • Perform additional tasks as required

Qualifications:

High school diploma or equivalent required

Excellent communication and leadership abilities

Experience in restaurant operations is preferred

Proficient in Microsoft Excel and Word applications

Willingness to work during weekends, holidays, and evenings

Compliance Requirements:

  • Participate in mandatory training sessions
  • Maintain necessary certifications and licenses
  • Understand and adhere to relevant laws and regulations
  • Promote responsible gaming practices
  • Report any misconduct or violations

In summary, the Food and Beverage Operations Leader plays a crucial role in managing food and beverage services, ensuring high-quality service and guest satisfaction.