Rooms Coordinator

4 days ago


Kissimmee, Florida, United States Marriott International Inc Full time
Job Summary

We are seeking a highly organized and detail-oriented Rooms Coordinator to join our team at Marriott International Inc. As a Rooms Coordinator, you will be responsible for ensuring a seamless guest experience by coordinating room assignments, check-ins, and check-outs.

Key Responsibilities
  • Assign rooms to guests based on their preferences and requests
  • Pre-register designated guests and prepare key packets
  • Coordinate check-in and pre-registration procedures for arriving groups
  • Review and track requests for room changes and communicate status to staff
  • Confirm reservations and cancellations
  • Review out-of-order rooms daily and ensure rates match market codes
  • Verify and adjust billing for guests
  • File guest paperwork and documentation
  • Set up and process guest check-ins and check-outs
  • Activate room keys and secure valid payment
  • Identify over-commitments and perform duplicate reservation checks
  • Run daily reports and follow up with guests to ensure their requests have been met
Requirements
  • High school diploma or equivalent required
  • Less than 1 year of related work experience preferred
  • No supervisory experience required
  • License or certification not required
About Us

Marriott International Inc. is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

We are a global hospitality company with a portfolio of brands that deliver extraordinary experiences to our guests. Our team members are the heart of our brand, and we provide them with opportunities to grow and develop their careers. Join our team and become part of a global community that values diversity, inclusion, and excellence.



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