Patient Care Coordinator
6 months ago
InnovaCare Management Services Company, LLC
Job Summary
The Patient Care Coordinator is the first impression when patients and guests arrive at InnovaCare Health facilities. They also assist patients by assessing, facilitating, planning, and advocating for health needs on an individual and on-going basis.
Essential Job Functions
Welcomes patients and visitors upon arrival to the clinic. Manages waiting room to ensure wait times are within 15-minutes of arrival. If not, the PCC keeps the patients and visitors notified of any delays.
Manages the front desk workflow and communicates with the MA's.
Manages the providers schedule daily.
Maintains accurate registration by obtaining, recording, and updating personal and financial information.
Assists patients in problem solving potential issues related to the health care system, financial or social barriers (e.g., request interpreters as appropriate, transportation services or prescription assistance); and PCP change if necessary.
Assists patient with intake processes including scanning required documents.
Collects patient's financial payment responsibility (ex. co-payments, co-insurance, deductibles or issues receipts).
May manage cashier box or similar location, balances daily deposits, and prepares bank deposits according to company policies.
Processes walk-in patients and visitors such as greets, promptly and professionally answers phone calls, and if applicable, schedules appointments per guidelines.
Answers phones and schedules appointments. May also assist the case manager with scheduling hospital follow-up.
Manages medical records (maintains, files/scans, prepares for schedule).
Ensures all correspondence is scanned and/or filed in timely manner.
Processes requests for medical records release and maintains appropriate logs, etc.
Performs all other related duties as assigned.
Minimum Required Education, Experience & Skills
- High school diploma or GED equivalent.
- Strong customer service focus.
- Effective written and oral communication skills.
- Teamwork orientation.
- Organized and ability to manage competing priorities.
- Knowledge of medical terminology.
- Knowledge of ICD-10 and CPT coding.
- Expert in computer literacy in electronic health record.
- Ability to react calmly and effectively in emergency situations required.
- Basic mathematical skills.
- Safe work practices in a clinic setting.
- Able to follow through with delegated tasks.
- At least 2-3 years in a medical related customer service role.
- Bilingual in English/Spanish preferred but not required.
Required immunizations and vaccinations.
- Ability to lift to 50 pounds.
- Ability to push or pull heavy objects using up to 100 pounds of force.
- Ability to stand or sit for extended periods of time.
- Ability to use fine motor skills to operate equipment and/or machinery.
- Ability to properly drive and operate a vehicle.
- Ability to receive and comprehend instructions verbally and/or in writing.
- Ability to use logical reasoning for simple and complex problem solving.
- Occasionally requires exposure to communicable diseases or bodily fluids.
- Occasional travel for clinic activities may be required (ex. InnovaCare meetings or training).
The information listed above is not comprehensive of all duties/responsibilities performed. This job description is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.
-
Patient Care Coordinator
4 weeks ago
Kissimmee, Florida, United States Adecco Full timeJob Title: Patient Care CoordinatorAdecco Healthcare & Life Sciences is seeking a skilled Patient Care Coordinator to join our team in Kissimmee, Florida. This is a three-month contract opportunity with the possibility of extension or full-time offer.Job Summary:The Patient Care Coordinator will serve as a resource to other coordinators, staff, and...
-
Patient Care Coordinator
2 weeks ago
Kissimmee, United States Mederi Caretenders Full timeWe are seeking a skilled Patient Care Manager to join our team at Mederi Caretenders Home Health. This role is ideal for individuals who share our passion for delivering high-quality care to patients in their homes. As a Patient Care Manager, you will be responsible for providing clinical services, supervising staff, and ensuring patient needs are met. Key...
-
Patient Care Coordinator RN
3 weeks ago
Kissimmee, United States Halifax Health Full timeJob Title: Patient Care Coordinator RNHalifax Health is seeking a highly skilled Patient Care Coordinator RN to join our team.About the RoleThe Patient Care Coordinator RN will play a critical role in coordinating the activities of the interdisciplinary team in various patient care settings. This includes providing clinical direction to team members,...
-
Patient Care Coordinator RN
4 weeks ago
Kissimmee, United States Halifax Health Full timeJob Title: Patient Care Coordinator RNJob Summary:Halifax Health is seeking a highly skilled Patient Care Coordinator RN to join our Hospice team. As a key member of our interdisciplinary team, you will be responsible for coordinating patient care, supervising staff, and ensuring compliance with state and federal regulations.Key Responsibilities:Coordinate...
-
Patient Care Coordinator Lead
4 months ago
Kissimmee, United States Orlando Family Physicians Full timeInnovaCare Management Services Company, LLCJob Summary The patient care coordinator's role is creating the first impression of the clinic when patients and guests arrive at InnovaCare Health facilities. It is also about assisting patients by assessing, facilitating, planning, and advocating for health needs on an individual and on-going basis. The Lead...
-
Patient Care Coordinator RN
1 month ago
Kissimmee, Florida, United States Halifax Health Hospice Full timeJob Title: Patient Care Coordinator RNAbout the Role:Halifax Health Hospice is seeking a highly skilled Patient Care Coordinator RN to join our team. As a key member of our interdisciplinary team, you will be responsible for coordinating patient care activities, providing clinical direction, and ensuring compliance with state and federal regulations.Key...
-
Patient Care Coordinator Lead
3 months ago
Kissimmee, United States Orlando Family Physicians Full timeBVL Physician Group, LLC Job Title: Patient Care Coordinator Report to: Practice Administrator FLSA Status: Non-Exempt Job Summary: The role of the Patient Care Coordinator is to collaborate with clients by assessing, facilitating, planning and advocating for health needs on an individual basis. Successful outcomes cannot be achieved without specialized...
-
Patient Care Coordinator Lead
4 weeks ago
Kissimmee, Florida, United States Orlando Family Physicians Full timeJob SummaryThe Patient Care Coordinator Lead is responsible for creating a positive first impression for patients and guests at Orlando Family Physicians facilities. This role involves assisting patients by assessing, facilitating, planning, and advocating for their health needs on an individual and ongoing basis.Key ResponsibilitiesAssist with greeting...
-
Patient Care Coordinator Lead
1 week ago
Kissimmee, United States InnovaCare Full timeBVL Physician Group, LLCJob Title: Patient Care CoordinatorReport to: Practice AdministratorFLSA Status: Non-ExemptJob Summary: The role of the Patient Care Coordinator is to collaborate with clients by assessing, facilitating, planning and advocating for health needs on an individual basis. Successful outcomes cannot be achieved without specialized skills...
-
Patient Care Coordinator RN
2 days ago
Kissimmee, United States Halifax Health Full timePatient Care Coordinator RN - HospiceOverview Halifax Health - Hospice is seeking a Patient Care Coordinator (Registered Nurse). Summary The Hospice Patient Care Coordinator participates in all clinical management functions. Coordinates the activities of the interdisciplinary team in the various patient care settings. Responsible for clinical direction of...
-
Patient Care Coordinator Associate
4 weeks ago
Kissimmee, Florida, United States UnitedHealth Group Full timeJob Summary: We are seeking a highly skilled Patient Care Coordinator Associate to join our team at UnitedHealth Group. As a key member of our team, you will play a vital role in ensuring the smooth operation of our medical office procedures and providing exceptional patient care. Key Responsibilities: Greet patients and manage wait times Assist with intake...
-
Patient Care Coordinator Specialist
3 weeks ago
Kissimmee, Florida, United States Orlando Family Physicians Full timeJob SummaryThe Patient Care Coordinator is a vital member of our team at Orlando Family Physicians, responsible for providing exceptional patient care and support. This role requires a strong customer service focus, effective communication skills, and the ability to manage competing priorities in a fast-paced environment.Key ResponsibilitiesWelcome patients...
-
Patient Care Coordinator RN
6 months ago
Kissimmee, United States Halifax Health Hospice Full timeOverview: Halifax Health - Hospice is seeking a Patient Care Coordinator (Registered Nurse). Summary: The Hospice Patient Care Coordinator participates in all clinical management functions. Coordinates the activities of the interdisciplinary team in the various patient care settings. Responsible for clinical direction of all members of the interdisciplinary...
-
Patient Care Coordinator Lead
4 weeks ago
Kissimmee, Florida, United States Orlando Family Physicians Full timeJob SummaryThe Patient Care Coordinator Lead is a key member of our team at Orlando Family Physicians, responsible for ensuring a seamless and efficient patient experience. This role requires strong leadership skills, excellent communication, and the ability to multitask in a fast-paced environment.Key ResponsibilitiesAssist with greeting patients and...
-
Patient Care Manager
3 weeks ago
Kissimmee, United States LHC Group Full timeJob SummaryWe are seeking a skilled Patient Care Manager to join our team at LHC Group. As a Patient Care Manager, you will be responsible for the supervision and coordination of clinical services, providing and directing provisions of nursing care to patients in their homes as prescribed by the physician and in compliance with applicable laws, regulations,...
-
Associate Patient Care Coordinator
1 month ago
Kissimmee, United States UnitedHealth Group Full timeOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...
-
Experienced Patient Care Coordinator
3 weeks ago
Kissimmee, Florida, United States Integrity Medical Group Full timeJob DescriptionAt Integrity Medical Group, we are seeking a highly skilled Patient Care Associate to join our team. This role plays a critical part in our field operations, ensuring a seamless patient experience from check-in to check-out.Key Responsibilities:Welcoming patients and verifying information while maintaining HIPPA guidelinesScheduling and...
-
Patient Care Manager
6 days ago
Kissimmee, United States Mederi Caretenders Full timeWe are hiring a Patient Care Manager (RN) with Home Health experience. At Mederi Caretenders Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve—it truly is all about helping people. You...
-
Patient Care Manager
4 hours ago
Kissimmee, United States LHC Group Full timeJob DescriptionWe are hiring a Patient Care Manager (RN) with Home Health experience. At Mederi Caretenders Home Health, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping...
-
Patient Care Manager
5 months ago
Kissimmee, United States LHC Group Full timeJob Description We are hiring for a Patient Care Manager with Home Health experience. At Mederi Caretenders, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy the meaningful connections that come from it: for the whole patient, their families, each other, and the communities we serve-it truly is all about helping people. You...
