Heavy Equipment Technical Specialist
7 days ago
We are seeking a skilled Heavy Equipment Inspection Specialist to join our team at Hawthorne Cat. As a key member of our product support sales team, you will be responsible for representing our company as a technical expert at customer sites, conducting inspections and evaluations of heavy equipment products, and providing recommendations for repairs and maintenance.
Key Responsibilities- Represent Hawthorne Cat as a technical expert at customer sites
- Conduct inspections and evaluations of heavy equipment products to recommend repairs and maintenance
- Complete inspection reports and other documentation as necessary
- Utilize CTS Pro and Bucket Pro software to maximize product life and value for customers
- Provide recommendations to product support and parts teams to maintain proper inventory levels
- Work with the product support sales teams to develop and sell key customers' Undercarriage and GET products
- Collaborate with the Corporate Customer Value Agreement Specialist to develop and manage comprehensive Undercarriage and GET Fleet Management programs
- High school diploma or equivalent
- One year of equipment industry or related experience preferred
- Ability to communicate effectively with internal and external customers
- Ability to analyze data and report findings
- Technical skills sufficient to work through product issues
- Mechanical aptitude
- Ability to travel up to 40% of the time
- Valid Hawaii Driver's License with a good driving record
- Competitive compensation
- Great work environment and culture
- Career growth and advancement opportunities
- Training
- Medical, dental, and vision plans
- 401(k) plan with company matching
- Health and dependent care flexible spending accounts
- Life and accident insurance
- Employee assistance programs
- Legal plan
- Travel assistance plan
- Wellness programs
- Referral bonus program
- Longevity bonus program
- Recognition programs
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