Luxury Sales Consultant

2 weeks ago


Kahului, Hawaii, United States DFS Group Full time
Join DFS Group as a Sales Associate

Become an integral part of DFS and broaden your horizons with our exceptional expertise. Allow your enthusiasm to guide you through milestones as you embark on a journey to realize your full potential.

A Unique Workplace Culture
A culture built on trust and individuality, where luxury, travel, and retail converge to create a truly global workplace experience. Start your career in one region and discover your home in another. Become part of the LVMH Group and transition from a luxury admirer to a luxury insider. Experience growth opportunities, comprehensive expertise, and lifelong connections. A World of Possibilities – that's DFS.

Your Role as a Sales Associate
As a Sales Associate, you will serve as the brand ambassador and the welcoming face of DFS. You will play a crucial role on the sales floor, acting as the primary link between our products and our customers.

Your responsibilities will include:

  • Building customer loyalty and relationships while striving to meet sales and productivity targets.
  • Delivering the Best Customer Experience by assisting customers in selecting, purchasing, and returning merchandise while showcasing exceptional customer service.
  • Completing customer transactions in a professional and timely manner.
  • Identifying customer preferences and recommending products that align with their style.
  • Addressing customer inquiries and complaints courteously; escalating to the Manager on Duty when necessary.
  • Supporting fellow sales staff during peak periods to ensure all customers receive prompt attention, minimizing wait times.

Floor and Product Presentation
Ensure that the floor presentation meets or exceeds brand and DFS standards.
Maintain adequate stock levels of all merchandise in your department.
Familiarize yourself with the store layout to guide customers to merchandise, services, and facilities as needed.

Assist the management team in coordinating and executing merchandising activities, including inventory management, promotional initiatives, and merchandise stock flow.


Key Requirements
  • High School diploma or equivalent, or a combination of education and work experience sufficient to perform essential job functions.
  • A minimum of 1 year of sales or cashiering experience in a retail setting.
  • Proficient in operating a POS register.
  • Able to thrive in a fast-paced, high-pressure environment.
  • High energy level with a positive attitude towards job responsibilities and teamwork.
  • Flexibility to work various hours/shifts, including weekends, nights, and holidays, with the ability to work overtime as needed.
  • Fluency in English and other languages as required by location; secondary language proficiency is a plus.

Benefits:
Eligibility for benefits from the hire date, including:
  • 401k Plan Contributions & Company Match
  • Paid Time Off
  • Paid Holidays
  • Monthly Commission/Incentives or Annual Bonus
  • Employee Discounts
  • Career Growth and Development Opportunities

DFS is an equal opportunity employer. We are committed to providing a workplace free of discrimination and to making employment decisions based on qualifications such as education, work experience, and talent, without regard to race, color, gender, religion, age, national origin, marital status, sexual orientation, disability, or any other basis protected by law.

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