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Sales Consultant

2 months ago

Kahului, United States PACE Supply Full time
Job Summary

We are seeking a highly skilled and customer-focused Sales Consultant to join our team at PACE Supply. As a Sales Consultant, you will be responsible for providing exceptional customer service, showcasing our premium products, and driving sales growth in our showroom.

Key Responsibilities
  • Customer Engagement:
    • Greet customers and create a welcoming environment.
    • Listen attentively to customers' inquiries and provide product information and recommendations.
    • Assess customers' preferences and guide them through the showroom, offering personalized assistance.
    • Address customer questions and concerns, ensuring their satisfaction and building long-term relationships.
  • Product Knowledge:
    • Develop a deep understanding of our products and stay up-to-date with the latest features and benefits.
    • Effectively communicate product specifications, advantages, and usage to customers.
    • Provide expert advice on product selection based on customers' needs and preferences.
  • Sales and Revenue Generation:
    • Proactively engage with customers to identify their requirements and propose suitable products.
    • Utilize sales techniques to upsell and cross-sell products, maximizing revenue opportunities.
    • Meet and exceed monthly sales targets and contribute to the achievement of showroom sales goals.
  • Customer Relationship Management:
    • Maintain accurate and organized customer records and sales documentation.
    • Follow up with customers after their visits to ensure their satisfaction and gather feedback.
    • Build and nurture a strong customer base, fostering loyalty and repeat business.
  • Team Collaboration:
    • Work closely with colleagues to share insights, product knowledge, and successful sales techniques.
    • Collaborate with other departments to optimize showroom operations.
  • Showroom Maintenance:
    • Ensure the showroom is well-organized, clean, and aesthetically appealing at all times.
    • Arrange product displays and maintain attractive merchandising to showcase products effectively.
Requirements
  • At least 3 years in sales and/or business management.
  • Proven experience in retail sales or customer service, preferably in a showroom environment.
  • Excellent sales and negotiation skills.
  • Strong interpersonal and communication skills with a customer-focused approach.
  • Ability to learn and communicate technical product information effectively.
  • Sales-driven mindset with a track record of achieving or exceeding sales targets.
  • Proficiency in using sales and inventory management software is a plus.