Senior Retail Sales Consultant

1 week ago


Kahului, Hawaii, United States Office Depot Full time
Job Overview
As a Senior Retail Sales Consultant, you will engage with customers, understanding their needs and recommending suitable products, services, and solutions to enhance their shopping experience.

Through your enthusiasm and expertise, you will contribute to fostering a dynamic sales culture, elevating our store's visual and merchandising standards, managing logistics, and prioritizing exceptional customer satisfaction.

The Senior Retail Sales Consultant will cultivate a customer-focused environment, actively engage with the local community, and promote a positive workplace culture aligned with the Office Depot values of Customer, Commitment, Change, Caring, and Creativity.

Key Responsibilities:

Customer Engagement:
Deliver a positive customer experience by proactively acknowledging and assisting every customer.

Utilize the sales program to promote the best solutions along with additional products and services.

Stay informed about current advertisements, promotions, and loyalty programs.

Store Operations:
Maintain the store and print department's appearance according to company standards, ensuring a clean and organized environment. Follow established guidelines for signage, labeling, and merchandise presentation. Complete freight processes and manage inventory effectively.

Product Knowledge:
Continuously enhance personal selling skills and product knowledge through provided sales and service tools, including advanced training in Print and Technology. Ongoing education in these areas is expected, including any necessary certifications.

Compliance and Support:
Ensure adherence to company policies and procedures while supporting loss prevention efforts. Perform additional duties as assigned.

Qualifications:
High School diploma or equivalent education preferred. Retail sales experience is advantageous.

Basic computer skills in Microsoft Word, PowerPoint, Excel, Access, and G-Mail are required. Ability to use technology for information access is essential.

Must be capable of processing transactions through the POS system and accurately completing documentation.

Strong interpersonal and communication skills are necessary to build relationships with customers and colleagues.

A passion for interacting with people is essential.

About Office Depot:
Office Depot is a leading provider of products and services through an integrated business-to-business distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, and a network of retail stores.

Compensation and Benefits:
Compensation ranges from $14.00 to $17.20 per hour. Eligible participants may join the Retail Store Hourly Non-Management Incentive program, which is based on store-level metrics.

The company offers competitive salaries and a comprehensive benefits package, including a 401(k) plan, with ample opportunities for growth within the organization.



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