Healthcare Access Coordinator

2 weeks ago


Hialeah, Florida, United States Florida ENT Associates Full time
Job Overview

We are looking for a dedicated Healthcare Access Coordinator to enhance our patient service experience at Florida ENT Associates.


Position Summary:

The Healthcare Access Coordinator will play a vital role in welcoming patients, confirming insurance details, processing payments, and ensuring all required documentation is accurately completed.


Required Qualifications:
  • High school diploma or equivalent
  • Experience in a healthcare or customer service setting is preferred
  • Basic computer proficiency
  • Excellent communication and interpersonal abilities
  • Capability to manage multiple tasks in a dynamic environment

Key Responsibilities:
  • Welcome patients and visitors with professionalism and warmth
  • Confirm patient details, insurance coverage, and eligibility
  • Process copayments and payments for services provided
  • Assist patients in completing necessary forms and documentation
  • Schedule appointments and maintain patient records as required
  • Uphold patient confidentiality and comply with HIPAA regulations
  • Work collaboratively with other healthcare professionals to ensure a smooth patient journey
  • Address patient inquiries and resolve any issues or concerns in a timely manner

Work Environment:

This position will primarily take place in a healthcare setting, such as a clinic or medical office. The Healthcare Access Coordinator will engage with patients from various backgrounds and ages, as well as healthcare staff from different departments. Flexibility in work hours may be necessary.


Become a vital part of our team as a Healthcare Access Coordinator and contribute to delivering outstanding care and service to our patients.

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