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Healthcare Access Coordinator

2 months ago

Hialeah, Florida, United States Florida ENT Associates Full time
Job Overview

We are looking for a dedicated Patient Access Representative to become a vital part of our healthcare organization.


Position Summary:

The Patient Access Representative will play a crucial role in welcoming patients, confirming insurance details, processing payments, and ensuring all required documentation is accurately completed.


Required Qualifications:
  • High school diploma or equivalent is necessary
  • Experience in a healthcare or customer service setting is advantageous
  • Basic computer skills are essential
  • Excellent communication and interpersonal abilities
  • Capability to manage multiple tasks and work effectively in a dynamic environment

Key Responsibilities:
  • Welcome patients and visitors with professionalism and warmth
  • Confirm patient details, insurance coverage, and eligibility
  • Process copayments and payments for services provided
  • Assist patients in completing necessary forms and documentation
  • Schedule appointments and update patient records as required
  • Uphold patient confidentiality and comply with HIPAA regulations
  • Work collaboratively with other healthcare professionals to ensure a smooth patient experience
  • Address patient inquiries and resolve any issues or concerns in a timely manner

Work Environment:

This position will primarily take place in a healthcare setting, such as a hospital, clinic, or medical office. The Patient Access Representative will engage with patients from various backgrounds and ages, as well as healthcare professionals across different departments. Flexibility in working hours may be necessary.


We invite you to consider this opportunity to contribute to our commitment to exceptional patient care and service.