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Clinical Office Coordinator

2 months ago

Hialeah, Florida, United States Miami Jewish Health Full time

Company Overview

Miami Jewish Health stands as a leading provider of healthcare and living solutions for seniors in the Southeast region. We manage Florida PACE (Program of All-Inclusive Care for the Elderly) Centers, recognized as the largest PACE initiative in Florida, which functions as a comprehensive health plan, healthcare provider, and social hub tailored for older adults with intricate medical requirements.

Job Title: Medical Secretary

Position Summary

The Medical Secretary plays a crucial role in delivering administrative support, leveraging specialized knowledge of medical terminology and healthcare operations. This position encompasses various clerical responsibilities to assist the PACE team effectively.

Key Responsibilities

  • Manage incoming calls and warmly welcome visitors and participants; relay messages to the appropriate staff.
  • Coordinate scheduling for participant diagnostic evaluations and medical consultations.
  • Request and organize medical records; ensure timely reporting of laboratory, radiological, and other test results to the medical team.
  • Verify daily medication deliveries from the pharmacy, ensuring accuracy with orders, and prepare them for distribution.
  • Maintain documentation in accordance with departmental policies and regulatory standards.
  • Oversee the Electronic Medical Record system.
  • Support the Patient Coordinator by understanding their priorities and assisting with scheduling and authorization tasks.
  • Update and maintain the daily Interdisciplinary Team (IDT) agenda and record minutes from IDT meetings.
  • Perform various clerical and administrative tasks for the department.
  • Participate in departmental meetings and training sessions as required.
  • Order necessary supplies for PACE using the Meditech system.
  • Facilitate patient flow within the clinic while maintaining a professional demeanor.

Qualifications

Education:

  • High School Diploma or equivalent.

Experience:

  • At least six months of clerical experience, preferably in a healthcare environment.

Licenses/Certifications:

  • Medical secretary certification is preferred.

Required Skills

  • Proficient understanding of medical terminology.
  • Excellent organizational abilities.
  • Self-motivated and proactive.
  • Strong computer skills, including proficiency in Microsoft Outlook, Word, Excel, and PowerPoint.
  • Ability to engage effectively with geriatric patients.
  • Exhibit a compassionate attitude towards participants, their families, and colleagues.
  • Fluency in English is essential; bilingual in Spanish is required.

Work Environment

Normal working conditions with adequate lighting and ventilation. While there is no routine exposure to infectious materials, unplanned activities may occasionally involve such exposure.

Organizational Expectations

  • Uphold the rights of residents and patients.
  • Demonstrate professionalism and accountability in all interactions.
  • Exhibit a caring demeanor consistent with Miami Jewish EmpathicareSM values.
  • Maintain confidentiality and security of patient information.
  • Engage in effective communication and adhere to established protocols.
  • Contribute to a safe and supportive working environment.

At Miami Jewish Health, we value empathy, relationships, and the importance of a fulfilling life. Join us to experience a workplace like no other, offering competitive compensation and comprehensive benefits.