Healthcare Administrative Assistant
2 weeks ago
Company Overview
Miami Jewish Health stands as a leading provider of healthcare and living solutions for the elderly in the Southeastern United States. Our Florida PACE (Program of All-Inclusive Care for the Elderly) Centers represent the largest PACE initiative in Florida, offering a comprehensive health plan, healthcare services, and a community hub tailored for older adults with intricate medical requirements.
Position Title: Medical Secretary
Position Summary
The Medical Secretary plays a vital role in delivering administrative support, leveraging a solid understanding of medical terminology and operational procedures within healthcare settings. This position is essential in providing clerical assistance to the PACE team as required.
Key Responsibilities
- Manage incoming calls and warmly welcome visitors and participants; take messages as necessary and relay them to the relevant staff.
- Coordinate all participant appointments for diagnostics and medical consultations.
- Request and ensure the acquisition of medical records; confirm that all laboratory, radiological, and other test results are communicated to the physician and clinical team.
- Daily verification of medications received from the pharmacy to ensure accuracy with orders; prepare and distribute them to the appropriate personnel.
- Maintain documentation specific to the unit in accordance with departmental guidelines and regulatory standards.
- Oversee the Electronic Medical Record system.
- Support the Patient Coordinator by understanding their priorities and performing scheduling and coordination tasks as needed, including authorizations; provide necessary treatment/procedure authorizations to hospitals and other providers; enter and maintain updated information in the system.
- Update the daily Interdisciplinary Team (IDT) agenda and document daily IDT minutes.
- Perform clerical and support tasks for the department.
- Participate in departmental meetings and training sessions as required.
- Order supplies for PACE through the Meditech system.
- Effectively manage clinic traffic flow while demonstrating professional behavior at all times.
Qualifications
Education:
- High School Diploma or equivalent.
Experience:
- At least six months of clerical experience, preferably in a healthcare environment.
Licenses/Certifications:
- Medical secretary certification is preferred.
Required Skills
- Proficient knowledge of medical terminology.
- Excellent organizational abilities.
- Self-motivated and proactive.
- Strong computer skills, particularly in Microsoft Outlook, Word, Excel, and PowerPoint.
- Ability to work effectively with geriatric patients.
- Exhibit a compassionate attitude towards PACE participants, their families, staff, and other guests.
- Fluency in English is mandatory; bilingual proficiency in Spanish is required.
Work Environment
Normal working conditions with sufficient lighting and ventilation. While there is no routine exposure to infectious materials, unplanned activities may involve potential exposure.
Organizational Expectations
- Adhere to the rights of residents/patients.
- Demonstrate professionalism and accountability.
- Exhibit a caring demeanor consistent with Miami Jewish EmpathicareSM towards all individuals.
- Maintain confidentiality and security of patient medical information.
- Engage in departmental activities, meetings, and training, adhering to established guidelines.
- Uphold a safe working environment.
The responsibilities outlined above are intended to provide a general overview of the role. They are not exhaustive and may evolve as necessary.
At Miami Jewish Health, we believe in the significance of empathy, the value of relationships, and the importance of a fulfilling life. Join us to experience a workplace like no other, offering competitive compensation, comprehensive medical/dental/vision coverage, and a 403(b) retirement savings plan for eligible positions.
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