Client Care Support Specialist

2 weeks ago

Prospect, Connecticut, United States Family Options, Inc. Full time
Job Overview

Position: Client Support Coordinator (CSC)

Compensation: $17.25 per hour

Increased Rate: $18.25 per hour with 16 hours of PTO upon achieving medication certification

Employment Type: Full-time (30 hours per week) with Split Shift

Schedule:

  • Sunday: 3pm - 11pm
  • Monday: 7am - 10am / 5pm - 11pm
  • Tuesday: 5pm - 11pm
  • Saturday: 3pm - 10pm

Position Summary:
The Client Support Coordinator is responsible for delivering habilitative assistance and care to individuals enrolled in various programs offered by the Agency. This includes community living arrangements, family support services, and vocational programs. The Coordinator will oversee daily care, educational support, and supervision of clients, along with maintaining accurate records.

Key Responsibilities:
- Supervise clients, ensuring awareness of their status and location at all times.
- Assist in developing and executing each client's Individualized Plan of Service or Individual Educational Plan.
- Instruct, supervise, and aid clients in daily living activities, including hygiene, personal care, meal preparation, shopping, and community engagement.
- Monitor client progress towards goals and report any incidents of abuse, neglect, or mistreatment.
- Complete necessary reports, including incident and medication error reports, and implement behavioral plans as required.
- Collaborate with therapists to implement recommendations and programs.
- Create and facilitate recreational and community engagement activities for clients.
- Work closely with the Clinical Director, families, schools, and other agencies to achieve client goals.
- Maintain accurate and timely documentation of services provided.
- Collaborate effectively with supervisory and other staff within the Agency and external agencies.
- Attend mandatory staff meetings, training sessions, and in-services.
- Administer medications and provide routine health care and first aid to clients.
- Ensure cleanliness and organization of program sites and transportation vehicles.
- Transport clients to designated activities and programs.
- Participate in emergency drills as required.
- Complete and maintain medication certification.
- Ensure accurate record-keeping of clients' financial accounts.
- Perform additional duties as assigned by the Program Director or Assistant.

Qualifications:
- Completion of the Medication Certification Program is required.
- Certification in PMT, CPR, and First Aid is necessary.
- A valid driver's license with a satisfactory driving record is required.
- High School Diploma or equivalent is mandatory.
- A minimum of one year of experience working with individuals with developmental and/or behavioral challenges is preferred, or an equivalent combination of education and experience. Training will be provided for the right candidate.

Physical Requirements:
- Ability to lift and/or move up to 75 pounds.
- Capability to exert force exceeding 100 lbs. during physical restraint procedures.
- Ability to stand, walk, sit, use hands and arms, talk, and hear.
- Specific vision abilities required, including close vision and the ability to adjust focus.

Language and Mathematical Skills:
- Proficiency in reading, interpreting, and writing routine reports and correspondence in English.
- Ability to perform basic mathematical calculations.

Reasoning Ability:
- Ability to apply common sense understanding and problem-solving skills.

Work Environment:
The work environment typically has moderate noise levels. Employees may be required to travel and be exposed to varying weather conditions.

Location:
This position is based in Naugatuck.

If you are interested in this position, please submit your application.

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