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Account Representative

2 months ago

Toledo, Toledo, United States Total Quality Logistics Full time

About the Role:

Total Quality Logistics (TQL) is seeking a highly motivated and results-driven Account Representative to join our team. As an Account Representative, you will be responsible for supporting and working with our established Sales Team to drive revenue growth. You will start your career in an accelerated training program to learn the industry and TQL's culture.

Key Responsibilities:

  • Communicate with the sales team and customers to build and maintain ongoing relationships.
  • Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time.
  • Work with the sales team to provide and negotiate competitive pricing and rates.
  • Input, update, and manage shipment information in our state-of-the-art systems.
  • Collaborate with the support team to guarantee each shipment is serviced properly.
  • Assist with billing and accounting responsibilities as needed.
  • Become a subject matter expert for TQL's new transportation services.

Requirements:

  • College degree preferred, but we have successful account representatives without one.
  • The determination to work harder than anyone you know.
  • Excellent communication skills.
  • Strong problem-solving skills, while being forthright about conflict.
  • Ability to work with the latest technologies.
  • An obsession for great customer service.

What We Offer:

  • $40,000 base salary with uncapped commission opportunity.
  • Paid relocation to TQL's headquarters in Cincinnati, OH.
  • Health, dental, and vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck.
  • 401(k) with company match.
  • Paid training and structured mentoring program.
  • Career advancement opportunities with 75% of our sales managers promoted from within.

About TQL:

Total Quality Logistics (TQL) is a leading provider of transportation services, voted a Fortune 100 Best Companies To Work For and Forbes America's Best Employers. We are committed to providing exceptional customer service and building long-term relationships with our customers and employees.